Loan servicer · complaint record
Loan to Learn complaints
Consumers have filed 117 complaints about Loan to Learn since 2012, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is dealing with your lender or servicer. It is the 36th most complained-about of 47 student loan servicers this year.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 117
- Last 12 months
- 1
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #36 of 47
Since March 2012
new vs the year before
Industry: 68.4%
Typical loan servicer: 2%
Newest: Apr 30, 2026
Most complained-about student loan servicers
Loan to Learn complaints by month
The busiest month was April 2015 (4 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Loan to Learn answered all time
- Closed with monetary relief21.7%
- Closed with explanation11598.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Loan to Learn complaints are about
Top Loan to Learn problems
Inside "Dealing with my lender or servicer"
- Trouble with how payments are handled 13
- Received bad information about my loan 6
- Having problems with customer service 6
- Need information about my balance/terms 5
- Don't agree with fees charged 3
- Keep getting calls about my loan 2
Where Loan to Learn complaints come from
Most complaints: California (14), Texas (11), New York (8), Florida (7), Alabama (7).
Loan to Learn compared with other student loan servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | EarnestStudent loans | 51 | 68 | C |
| 2 | College Ave Student Loan ServicingStudent loans | 55 | 67 | C |
| 3 | Meritize FinancialStudent loans | 0 | 47 | F |
| 4 | LendKey TechnologiesStudent loans | 85 | 42 | A |
| 5 | Iowa Student Loan LiquidityStudent loans | 51 | 36 | C |
| 6 | MPOWER Financing, Public BenefitStudent loans | 40 | 32 | D |
| 7 | Kentucky Higher Education Assistance AuthorityStudent loans | 49 | 32 | D |
| 8 | Loan to LearnStudent loans | - | 1 | - |
Compare side by side: Loan to Learn vs Earnest · Loan to Learn vs College Ave Student Loan Servicing · Loan to Learn vs Meritize Financial · Loan to Learn vs LendKey Technologies
What people say about Loan to Learn
All experiencesNo experiences with Loan to Learn yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Loan to Learn complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 30, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| May 27, 2025 | Student loans | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Nov 20, 2023 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Apr 19, 2023 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 4, 2023 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Oct 4, 2022 | Student loans | Getting a loanFraudulent loan | Explained |
| Feb 15, 2022 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jan 17, 2022 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Oct 23, 2021 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 9, 2021 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Feb 11, 2021 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 7, 2020 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
Questions about Loan to Learn
How many complaints does Loan to Learn have?
Loan to Learn has 117 complaints on record since March 2012, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Loan to Learn respond to complaints?
Yes. Loan to Learn answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Loan to Learn?
The most common problems are dealing with your lender or servicer (9), dealing with my lender or servicer (35), repaying your loan (14).
Is Loan to Learn legit?
Loan to Learn is a real company with a public complaint record: consumers have complained about it 117 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Loan to Learn legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Loan to Learn?
Complain to Loan to Learn in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Loan to Learn complaints come from?
Most come from California (14), Texas (11), New York (8). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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