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Complaint log

Netspend complaint log

The newest complaints about Netspend, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jul 23, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferNYExplainedYes
Jul 23, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferNJExplainedYes
Jul 22, 2026Bank accountsManaging an accountDeposits and withdrawalsTXExplainedYes
Jul 22, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardPAExplainedYes
Jul 21, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardCAExplainedYes
Jul 21, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedCAExplainedYes
Jul 21, 2026Bank accountsManaging an accountDeposits and withdrawalsNVExplainedYes
Jul 21, 2026Bank accountsProblem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amountMIExplainedYes
Jul 20, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferINExplainedYes
Jul 20, 2026Bank accountsManaging an accountProblem accessing accountTXExplainedYes
Jul 20, 2026Bank accountsOpening an accountDidn't receive terms that were advertisedCAExplainedYes
Jul 20, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferCAExplainedYes
Jul 20, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardMAExplainedYes
Jul 20, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineOHExplainedYes
Jul 20, 2026Prepaid & gift cardsUnexpected or other feesMDExplainedYes
Jul 19, 2026Bank accountsClosing an accountCan't close your accountORExplainedYes
Jul 18, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardPAExplainedYes
Jul 17, 2026Bank accountsClosing an accountCompany closed your accountMNExplainedYes
Jul 17, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardTNExplainedYes
Jul 17, 2026Prepaid & gift cardsUnexpected or other feesGAExplainedYes
Jul 16, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedNYExplainedYes
Jul 16, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardCAExplainedYes
Jul 16, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferTXExplainedYes
Jul 15, 2026Bank accountsManaging an accountBanking errorsNCExplainedYes
Jul 15, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedDCExplainedYes
Jul 15, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferNYExplainedYes
Jul 14, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineLAExplainedYes
Jul 14, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferNMExplainedYes
Jul 13, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedVAExplainedYes
Jul 13, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardILExplainedYes
Jul 12, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardILExplainedYes
Jul 12, 2026Bank accountsManaging an accountProblem using a debit or ATM cardNCExplainedYes
Jul 12, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferINExplainedYes
Jul 11, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardCAExplainedYes
Jul 9, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferTXExplainedYes
Jul 9, 2026Money transfers & appsManaging, opening, or closing your mobile wallet accountNYExplainedYes
Jul 9, 2026Prepaid & gift cardsUnexpected or other feesTXExplainedYes
Jul 7, 2026Bank accountsManaging an accountBanking errorsMIExplainedYes
Jul 7, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to pay a billIDExplainedYes
Jul 6, 2026Prepaid & gift cardsTrouble using the cardProblem with direct depositMOExplainedYes
Jul 6, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardSCExplainedYes
Jul 5, 2026Money transfers & appsManaging, opening, or closing your mobile wallet accountTXExplainedYes
Jul 2, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardMOExplainedYes
Jul 2, 2026Bank accountsManaging an accountProblem using a debit or ATM cardMOExplainedYes
Jul 2, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferNYExplainedYes
Jul 2, 2026Bank accountsManaging an accountProblem accessing accountWAExplainedYes
Jul 1, 2026Prepaid & gift cardsUnexpected or other feesCAExplainedYes
Jul 1, 2026Bank accountsClosing an accountFunds not received from closed accountNYExplainedYes
Jul 1, 2026Money transfers & appsFraud or scamNCExplainedYes
Jun 30, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineWAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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