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Complaint log

Netspend complaint log

The newest complaints about Netspend, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jun 29, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardTXExplainedYes
Jun 29, 2026Prepaid & gift cardsUnexpected or other feesWAExplainedYes
Jun 29, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineNJExplainedYes
Jun 29, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedMAExplainedYes
Jun 29, 2026Bank accountsManaging an accountProblem using a debit or ATM cardLAExplainedYes
Jun 28, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferIDExplainedYes
Jun 27, 2026Bank accountsManaging an accountDeposits and withdrawalsFLExplainedYes
Jun 27, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedFLExplainedYes
Jun 26, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineTXExplainedYes
Jun 25, 2026Prepaid & gift cardsTrouble using the cardProblem with direct depositNCExplainedYes
Jun 25, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineCAExplainedYes
Jun 25, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferWAExplainedYes
Jun 25, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineWAExplainedYes
Jun 24, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedTXExplainedYes
Jun 24, 2026Bank accountsClosing an accountFunds not received from closed accountALExplainedYes
Jun 24, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedMAExplainedYes
Jun 23, 2026Bank accountsOpening an accountDidn't receive terms that were advertisedFLExplainedYes
Jun 23, 2026Bank accountsOpening an accountDidn't receive terms that were advertisedNYExplainedYes
Jun 23, 2026Bank accountsOpening an accountDidn't receive terms that were advertisedNYExplainedYes
Jun 23, 2026Bank accountsManaging an accountDeposits and withdrawalsGAExplainedYes
Jun 22, 2026Bank accountsClosing an accountFunds not received from closed accountINExplainedYes
Jun 22, 2026Bank accountsProblem caused by your funds being lowBounced checks or returned paymentsNYExplainedYes
Jun 20, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardCAExplainedYes
Jun 20, 2026Bank accountsManaging an accountProblem using a debit or ATM cardTXExplainedYes
Jun 19, 2026Bank accountsManaging an accountProblem using a debit or ATM cardMSExplainedYes
Jun 19, 2026Prepaid & gift cardsAdvertisingChanges in terms from what was offered or advertisedMDExplainedYes
Jun 18, 2026Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountCAExplainedYes
Jun 18, 2026Bank accountsManaging an accountDeposits and withdrawalsTXExplainedYes
Jun 18, 2026Money transfers & appsManaging, opening, or closing your mobile wallet accountNYExplainedYes
Jun 18, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardVAExplainedYes
Jun 18, 2026Bank accountsProblem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amountORExplainedYes
Jun 17, 2026Prepaid & gift cardsUnexpected or other feesNCExplainedYes
Jun 17, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardCAExplainedYes
Jun 17, 2026Bank accountsManaging an accountProblem accessing accountTNExplainedYes
Jun 17, 2026CryptoOther service problem-ExplainedYes
Jun 17, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardTNExplainedYes
Jun 16, 2026Bank accountsManaging an accountBanking errorsNCExplainedYes
Jun 15, 2026Bank accountsManaging an accountProblem making or receiving paymentsILExplainedYes
Jun 15, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineFLExplainedYes
Jun 14, 2026Bank accountsProblem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amountMDExplainedYes
Jun 14, 2026Prepaid & gift cardsTrouble using the cardProblem adding moneyOKExplainedYes
Jun 13, 2026Bank accountsManaging an accountDeposits and withdrawalsLAExplainedYes
Jun 13, 2026Bank accountsManaging an accountDeposits and withdrawalsIAExplainedYes
Jun 11, 2026Bank accountsManaging an accountProblem using a debit or ATM cardPAExplainedYes
Jun 11, 2026Bank accountsManaging an accountProblem using a debit or ATM cardFLExplainedYes
Jun 10, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardNVExplainedYes
Jun 10, 2026Money transfers & appsOther service problemARExplainedYes
Jun 9, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardAZExplainedYes
Jun 9, 2026Bank accountsManaging an accountProblem using a debit or ATM cardFLExplainedYes
Jun 8, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardOKExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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