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Complaint log

Netspend complaint log

The newest complaints about Netspend, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jun 8, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardAZExplainedYes
Jun 8, 2026Prepaid & gift cardsTrouble using the cardProblem with direct depositFLExplainedYes
Jun 7, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferLAExplainedYes
Jun 7, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedALExplainedYes
Jun 7, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardTXExplainedYes
Jun 7, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardORExplainedYes
Jun 7, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedLAExplainedYes
Jun 6, 2026Prepaid & gift cardsUnexpected or other feesILExplainedYes
Jun 5, 2026Bank accountsManaging an accountDeposits and withdrawalsIDExplainedYes
Jun 5, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineFLExplainedYes
Jun 5, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineORExplainedYes
Jun 4, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedTXExplainedYes
Jun 4, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferCAExplainedYes
Jun 3, 2026Bank accountsManaging an accountDeposits and withdrawalsIDExplainedYes
Jun 3, 2026Bank accountsOpening an accountAccount opened without my consent or knowledgeKSExplainedYes
Jun 3, 2026Bank accountsManaging an accountProblem using a debit or ATM cardILExplainedYes
Jun 2, 2026Prepaid & gift cardsTrouble using the cardProblem with direct depositTXExplainedYes
Jun 2, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardTXExplainedYes
Jun 1, 2026Prepaid & gift cardsUnexpected or other feesCAExplainedYes
Jun 1, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNCExplainedYes
Jun 1, 2026Prepaid & gift cardsUnexpected or other feesCAExplainedYes
Jun 1, 2026Bank accountsManaging an accountProblem using a debit or ATM cardNCExplainedYes
May 29, 2026Prepaid & gift cardsUnexpected or other feesNCExplainedYes
May 29, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardALExplainedYes
May 29, 2026Prepaid & gift cardsUnexpected or other feesOHExplainedYes
May 29, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedLAExplainedYes
May 28, 2026Prepaid & gift cardsUnexpected or other feesCAExplainedYes
May 27, 2026Bank accountsManaging an accountProblem using a debit or ATM cardLAExplainedYes
May 27, 2026Prepaid & gift cardsProblem getting a card or closing an accountDon't want a card provided by your employer or the governmentOHExplainedYes
May 27, 2026Bank accountsManaging an accountProblem using a debit or ATM cardORExplainedYes
May 27, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferTXExplainedYes
May 26, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMOExplainedYes
May 26, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferALExplainedYes
May 25, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNCExplainedYes
May 25, 2026Prepaid & gift cardsProblem with a purchase or transferOvercharged for a purchase or transfer you did make with the cardTXExplainedYes
May 23, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgeTXExplainedYes
May 23, 2026Bank accountsManaging an accountDeposits and withdrawalsOHExplainedYes
May 22, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferORExplainedYes
May 22, 2026Prepaid & gift cardsUnexpected or other feesMIExplainedYes
May 22, 2026Bank accountsManaging an accountProblem using a debit or ATM cardMOExplainedYes
May 21, 2026Bank accountsClosing an accountFunds not received from closed accountALExplainedYes
May 21, 2026Prepaid & gift cardsProblem getting a card or closing an accountDon't want a card provided by your employer or the governmentALExplainedYes
May 20, 2026Credit cardsOther features, terms, or problemsProblem with balance transferCAExplainedYes
May 20, 2026CryptoFraud or scamMSExplainedYes
May 20, 2026Bank accountsManaging an accountProblem using a debit or ATM cardLAExplainedYes
May 20, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardAZExplainedYes
May 20, 2026Prepaid & gift cardsTrouble using the cardProblem adding moneyILExplainedYes
May 19, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardTXExplainedYes
May 18, 2026Prepaid & gift cardsUnexpected or other feesORExplainedYes
May 17, 2026Bank accountsClosing an accountFunds not received from closed accountTNExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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