Mortgage company · complaint record
Pacific Home Loans complaints
Filed under Pacific Home Loans, Inc
Consumers have filed 14 complaints about Pacific Home Loans since 2016, none in the last 12 months. It answered 71.4% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 14
- Last 12 months
- 0
- Answered on time
- 71.4%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since January 2016
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Nov 7, 2024
Pacific Home Loans complaints by month
The busiest month was September 2020 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Pacific Home Loans answered all time
- Closed with explanation1178.6%
- Untimely response321.4%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Pacific Home Loans complaints are about
Top Pacific Home Loans problems
Where Pacific Home Loans complaints come from
Most complaints: Arizona (2), California (2), Maryland (2), North Carolina (1), South Carolina (1).
Pacific Home Loans compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Pacific Home LoansMortgages | - | 0 | - |
Compare side by side: Pacific Home Loans vs Midwest Loan Services · Pacific Home Loans vs Truhome Solutions · Pacific Home Loans vs NEXA Mortgage · Pacific Home Loans vs Hilltop
What people say about Pacific Home Loans
All experiencesNo experiences with Pacific Home Loans yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Pacific Home Loans complaints
Full logQuestions about Pacific Home Loans
How many complaints does Pacific Home Loans have?
Pacific Home Loans has 14 complaints on record since January 2016, including 0 in the last 12 months and 0 in the last 30 days.
Does Pacific Home Loans respond to complaints?
Yes. Pacific Home Loans answered 71.4% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Pacific Home Loans?
The most common problems are applying for a mortgage or refinancing an existing mortgage (4), settlement process and costs (2), trouble during payment process (2).
Is Pacific Home Loans legit?
Pacific Home Loans is a real company with a public complaint record: consumers have complained about it 14 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Pacific Home Loans legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Pacific Home Loans?
Complain to Pacific Home Loans in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Pacific Home Loans complaints come from?
Most come from Arizona (2), California (2), Maryland (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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