Bank · complaint record
People's United Bank complaints
Filed under PEOPLE'S UNITED BANK, NATIONAL ASSOCIATION
Consumers have filed 785 complaints about People's United Bank since 2012, none in the last 12 months. It answered 99.1% on time and closed 20% with relief for the customer. The most common problem is managing an account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 785
- Last 12 months
- 0
- Answered on time
- 99.1%
- Closed with relief
- 20%
- Last 30 days
- 0
- Rank
- -
Since March 2012
new vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Jul 22, 2022
People's United Bank complaints by month
The busiest month was January 2020 (15 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How People's United Bank answered all time
- Closed with monetary relief12415.8%
- Closed with non-monetary relief232.9%
- Closed with relief70.9%
- Closed with explanation61878.7%
- Closed91.1%
- Closed without relief30.4%
- Untimely response10.1%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What People's United Bank complaints are about
Top People's United Bank problems
Inside "Managing an account"
- Deposits and withdrawals 68
- Problem using a debit or ATM card 37
- Banking errors 31
- Fee problem 24
- Funds not handled or disbursed as instructed 23
- Problem accessing account 21
Where People's United Bank complaints come from
Most complaints: Connecticut (352), New York (97), Massachusetts (93), Vermont (60), New Hampshire (43).
People's United Bank compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | BancfirstBank accounts | 49 | 28 | D |
| 2 | BannerBank accounts | 51 | 28 | C |
| 3 | Customers BancorpBank accounts | 57 | 28 | C |
| 4 | RBC BankBank accounts | 59 | 26 | C |
| 5 | TruebillBank accounts | 95 | 26 | A |
| 6 | City National BankBank accounts | 91 | 25 | A |
| 7 | FirstbankBank accounts | 69 | 25 | B |
| 8 | People's United BankBank accounts | - | 0 | - |
Compare side by side: People's United Bank vs Bancfirst · People's United Bank vs Banner · People's United Bank vs Customers Bancorp · People's United Bank vs RBC Bank
What people say about People's United Bank
All experiencesNo experiences with People's United Bank yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest People's United Bank complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 22, 2022 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Jul 21, 2022 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Jun 27, 2022 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| May 31, 2022 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 31, 2022 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| May 24, 2022 | Crypto | Fraud or scam | Explained |
| May 20, 2022 | Bank accounts | Managing an accountBanking errors | Explained |
| May 13, 2022 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| May 13, 2022 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| May 10, 2022 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| May 3, 2022 | Bank accounts | Managing an accountProblem using a debit or ATM card | Money back |
| May 2, 2022 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
Questions about People's United Bank
How many complaints does People's United Bank have?
People's United Bank has 785 complaints on record since March 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does People's United Bank respond to complaints?
Yes. People's United Bank answered 99.1% of its complaints on time (within 15 days) and closed 20% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with People's United Bank?
The most common problems are managing an account (233), account opening, closing, or management (104), deposits and withdrawals (56).
Is People's United Bank legit?
People's United Bank is a real company with a public complaint record: consumers have complained about it 785 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is People's United Bank legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against People's United Bank?
Complain to People's United Bank in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most People's United Bank complaints come from?
Most come from Connecticut (352), New York (97), Massachusetts (93). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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