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Pingora complaints

Consumers have filed 19 complaints about Pingora since 2015, none in the last 12 months. It answered 94.7% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
19

Since January 2015

Last 12 months
0

new vs the year before

Answered on time
94.7%

Industry: 96%

Closed with relief
0%

Typical mortgage company: 5%

Last 30 days
0

Newest: Nov 14, 2022

Rank
-

Pingora complaints by month

The busiest month was April 2022 (6 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Pingora answered all time

  • Closed with explanation19100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Pingora complaints are about

  • Mortgages1789%
  • Credit reporting211%

Top Pingora problems

Where Pingora complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: California (6), Florida (3), New Jersey (2), Ohio (1), Virginia (1).

Pingora compared with other mortgage lenders & servicers

#CompanyScore12 monthsChangeOn timeReliefGrade
1Midwest Loan ServicesMortgages5029+53%100%0%C
2Truhome SolutionsMortgages4328+155%96.4%4%D
3NEXA MortgageMortgages828+22%46.4%0%F
4HilltopMortgages5128+40%100%0%C
5Land Home Financial ServicesMortgages2127+8%92.6%0%F
6First United Bank and TrustMortgages6027-31%100%0%C
7A&D MortgageMortgages4525+79%96%4%D
8PingoraMortgages-0new94.7%0%-

Compare side by side: Pingora vs Midwest Loan Services · Pingora vs Truhome Solutions · Pingora vs NEXA Mortgage · Pingora vs Hilltop

What people say about Pingora

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Latest Pingora complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Nov 14, 2022MortgagesImproper use of your reportReporting company used your report improperlyCAExplainedYes
Jul 26, 2022Credit reportingCredit monitoring or identity theft protection servicesReceived unwanted marketing or advertisingMDExplainedYes
Apr 27, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Apr 19, 2022MortgagesImproper use of your reportReporting company used your report improperlyVAExplainedYes
Apr 19, 2022MortgagesTrouble during payment processCOExplainedYes
Apr 19, 2022MortgagesTrouble during payment processIDExplainedYes
Apr 18, 2022MortgagesImproper use of your reportReporting company used your report improperlyNJExplainedYes
Apr 13, 2022Credit reportingIdentity theft protection or other monitoring servicesReceived unwanted marketing or advertisingCAExplainedYes
Mar 4, 2021MortgagesTrouble during payment processAKExplainedYes
Jun 23, 2018MortgagesIncorrect information on your reportAccount status incorrectFLExplainedYes
Aug 17, 2017MortgagesStruggling to pay mortgageOHExplainedYes
Aug 11, 2017MortgagesTrouble during payment processCAExplainedYes

Questions about Pingora

How many complaints does Pingora have?

Pingora has 19 complaints on record since January 2015, including 0 in the last 12 months and 0 in the last 30 days.

Does Pingora respond to complaints?

Yes. Pingora answered 94.7% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Pingora?
Is Pingora legit?

Pingora is a real company with a public complaint record: consumers have complained about it 19 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Pingora legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Pingora?

Complain to Pingora in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Pingora complaints come from?

Most come from California (6), Florida (3), New Jersey (2). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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