Student loans
PNC Bank student loans complaints
Consumers have filed 147 complaints about PNC Bank's student loans, 3 in the last 12 months. PNC Bank answered 100% on time and closed 0% with relief. See the whole PNC Bank record.
PNC Bank against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | PNC Bank | 3 | 100% | 0% |
Latest PNC Bank student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 13, 2026 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Apr 1, 2026 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Mar 20, 2026 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Oct 31, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Oct 29, 2025 | Student loans | Getting a loanIssues with financial aid services | Explained |
| Oct 24, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Oct 14, 2025 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Oct 3, 2025 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Sep 17, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Sep 4, 2025 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Aug 25, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Aug 11, 2025 | Student loans | Getting a loanDenied loan | Explained |
| Jul 24, 2025 | Student loans | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 21, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Mar 6, 2025 | Student loans | Getting a loanHigh pressure sales tactics or recruiting | Explained |
| Jan 20, 2025 | Student loans | Problem with fraud alerts or security freezes | Explained |
| Dec 14, 2024 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Nov 25, 2024 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Nov 19, 2024 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Nov 7, 2024 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Oct 2, 2024 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Oct 1, 2024 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Sep 4, 2024 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Aug 27, 2024 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Aug 7, 2024 | Student loans | Dealing with your lender or servicerCo-signer | Explained |
| Aug 7, 2024 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Jul 26, 2024 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jul 25, 2024 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Jul 24, 2024 | Student loans | Improper use of your reportCredit inquiries on your report that you don't recognize | Fixed |
| Feb 20, 2024 | Student loans | Struggling to repay your loanBankruptcy | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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