Bank accounts
Propel bank accounts complaints
Consumers have filed 32 complaints about Propel's bank accounts, 4 in the last 12 months. Propel answered 0% on time and closed - with relief. See the whole Propel record.
Propel against other banks & credit unions
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Wells Fargo | 10,017 | 100% | 18% |
| 2 | JPMorgan Chase | 9,525 | 100% | 14% |
| 3 | Bank of America | 9,008 | 99.3% | 42% |
| 4 | Chime | 8,327 | 99.9% | 9% |
| 5 | Capital One | 4,339 | 100% | 7% |
| 6 | Block (Cash App) | 3,838 | 99.3% | 0% |
| 7 | Citibank | 3,800 | 100% | 35% |
| 8 | Navy Federal Credit Union | 3,599 | 100% | 33% |
| 9 | U.S. Bank | 2,560 | 100% | 19% |
| 10 | Truist | 2,365 | 99.9% | 11% |
| 11 | SoFi | 2,324 | 100% | 8% |
| 12 | PNC Bank | 2,243 | 100% | 14% |
| 13 | Propel | 4 | 0% | - |
Latest Propel bank accounts complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 23, 2026 | Bank accounts | Opening an accountUnable to open an account | No timely reply |
| Jan 21, 2026 | Bank accounts | Closing an accountFunds not received from closed account | No timely reply |
| Jan 12, 2026 | Bank accounts | Managing an accountCashing a check | No timely reply |
| Dec 25, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | No timely reply |
| Mar 13, 2025 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Feb 20, 2025 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Feb 9, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jan 19, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jan 2, 2025 | Bank accounts | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Jan 1, 2025 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Dec 12, 2024 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | Explained |
| Nov 15, 2024 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Oct 20, 2024 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Jul 23, 2024 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Jul 14, 2024 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Jul 3, 2024 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jun 28, 2024 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Jun 8, 2024 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| May 18, 2024 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Mar 20, 2024 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Mar 10, 2024 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Mar 10, 2024 | Bank accounts | Managing an accountBanking errors | Explained |
| Mar 8, 2024 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Mar 8, 2024 | Bank accounts | Problem caused by your funds being lowLate or other fees | Explained |
| Jan 11, 2024 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Nov 14, 2023 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Oct 13, 2023 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Oct 3, 2023 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Oct 2, 2023 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Sep 17, 2023 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
Your rights with banks & credit unions
For electronic transfers and debit cards, Regulation E gives you 60 days from the statement to report an error or unauthorized transaction; the bank must investigate, generally within 10 business days or give provisional credit while it takes longer. Reporting a lost card quickly limits what you can lose. Deposits at insured banks are protected up to $250,000 by the FDIC (credit unions by the NCUA).
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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