Card issuer · complaint record
CLGF Holdco 1 complaints
Filed under CLGF Holdco 1, LLC
Consumers have filed 9,518 complaints about CLGF Holdco 1 since 2021, 2,483 of them in the last 12 months (+1% on the year before). It answered 99.9% on time and closed 18% with relief for the customer - less often than a typical card issuer. The most common problem is incorrect information on your report. It is the 9th most complained-about of 52 credit card companies this year.
Good response record. How it works
- Complaints on record
- 9,518
- Last 12 months
- 2,483
- Answered on time
- 99.9%
- Closed with relief
- 18%
- Last 30 days
- 145
- Rank
- #9 of 52
Since July 2021
+1% vs the year before
Industry: 98.7%
Typical card issuer: 26%
Newest: Nov 10, 2026
Most complained-about credit card companies
CLGF Holdco 1 complaints by month
The busiest month was January 2025 (252 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How CLGF Holdco 1 answered last 12 months
- Closed with monetary relief672.7%
- Closed with non-monetary relief38215.4%
- Closed with explanation2,00180.6%
- In progress331.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/4599.9% on time
- Relief for customers14/4018.3% closed with relief
- Complaint trend10/15+1% vs last year
What CLGF Holdco 1 complaints are about
Top CLGF Holdco 1 problems last 12 months
Inside "Incorrect information on your report"
- Account status incorrect 748
- Information belongs to someone else 584
- Account information incorrect 565
- Old information reappears or never goes away 45
- Information is missing that should be on the report 23
- Personal information incorrect 17
Where CLGF Holdco 1 complaints come from
Most complaints: Florida (1,036), California (905), Texas (881), New York (652), Georgia (612).
CLGF Holdco 1 compared with other credit card companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Goldman Sachs Bank (Apple Card, Marcus)Credit cards | 75 | 6,413 | B |
| 2 | Barclays USCredit cards | 55 | 5,690 | C |
| 3 | DiscoverCredit cards | 75 | 2,745 | B |
| 4 | CLGF Holdco 1Credit cards | 69 | 2,483 | B |
| 5 | RobinhoodCredit cards | 40 | 1,795 | D |
| 6 | AtlanticusCredit cards | 89 | 1,645 | A |
| 7 | AvantCredit cards | 49 | 952 | D |
| 8 | Continental FinanceCredit cards | 57 | 836 | C |
Compare side by side: CLGF Holdco 1 vs Goldman Sachs Bank · CLGF Holdco 1 vs Barclays US · CLGF Holdco 1 vs Discover · CLGF Holdco 1 vs Robinhood
What people say about CLGF Holdco 1
All experiencesNo experiences with CLGF Holdco 1 yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest CLGF Holdco 1 complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 10, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 9, 2026 | Credit cards | Fees or interestProblem with fees | Explained |
| Nov 7, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | Explained |
| Nov 6, 2026 | Credit cards | Problem when making paymentsProblem during payment process | Explained |
| Nov 6, 2026 | Credit cards | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 6, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 5, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 5, 2026 | Credit cards | Other features, terms, or problemsPrivacy issues | Explained |
| Nov 5, 2026 | Credit cards | Fees or interestProblem with fees | Explained |
| Nov 5, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 5, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 4, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | Explained |
Questions about CLGF Holdco 1
How many complaints does CLGF Holdco 1 have?
CLGF Holdco 1 has 9,518 complaints on record since July 2021, including 2,483 in the last 12 months and 145 in the last 30 days. That makes it number 65 of every company by complaints this year.
Does CLGF Holdco 1 respond to complaints?
Yes. CLGF Holdco 1 answered 99.9% of its complaints on time (within 15 days) and closed 18% with relief - money back or a fix; 2.7% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 69/100 (grade B).
What do people complain about most with CLGF Holdco 1?
The most common problems are incorrect information on your report (1,994), fees or interest (664), improper use of your report (1,760).
Is CLGF Holdco 1 legit?
CLGF Holdco 1 is a real company with a public complaint record: consumers have complained about it 9,518 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is CLGF Holdco 1 legit? for the signals, red flags and how to protect yourself.
Are complaints about CLGF Holdco 1 going up or down?
Roughly level. There were 2,483 complaints in the last 12 months against 2,457 in the 12 before (+1%). See every month.
How do I file a complaint against CLGF Holdco 1?
Complain to CLGF Holdco 1 in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most CLGF Holdco 1 complaints come from?
Most come from Florida (1,036), California (905), Texas (881). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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