Card issuer · complaint record
Continental Finance complaints
Filed under Continental Finance Company, LLC
Consumers have filed 3,657 complaints about Continental Finance since 2014, 836 of them in the last 12 months (-11% on the year before). It answered 99.9% on time and closed 0% with relief for the customer - less often than a typical card issuer. The most common problem is incorrect information on your report. It is the 13th most complained-about of 52 credit card companies this year.
Average response record. How it works
- Complaints on record
- 3,657
- Last 12 months
- 836
- Answered on time
- 99.9%
- Closed with relief
- 0%
- Last 30 days
- 27
- Rank
- #13 of 52
Since January 2014
-11% vs the year before
Industry: 98.7%
Typical card issuer: 26%
Newest: Nov 9, 2026
Most complained-about credit card companies
Continental Finance complaints by month
The busiest month was January 2026 (112 complaints). Complaints in the last 12 months are down 11% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Continental Finance answered last 12 months
- Closed with explanation836100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time44/4599.9% on time
- Relief for customers0/400% closed with relief
- Complaint trend13/15-11% vs last year
What Continental Finance complaints are about
Top Continental Finance problems last 12 months
Inside "Incorrect information on your report"
- Account status incorrect 221
- Account information incorrect 218
- Information belongs to someone else 177
- Information is missing that should be on the report 17
- Old information reappears or never goes away 13
- Personal information incorrect 9
Where Continental Finance complaints come from
Most complaints: Florida (388), California (342), Texas (329), Georgia (279), New York (251).
Continental Finance compared with other credit card companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | RobinhoodCredit cards | 40 | 1,795 | D |
| 2 | AtlanticusCredit cards | 89 | 1,645 | A |
| 3 | AvantCredit cards | 49 | 952 | D |
| 4 | Continental FinanceCredit cards | 57 | 836 | C |
| 5 | Bilt TechnologiesCredit cards | 8 | 681 | F |
| 6 | First National Bank of OmahaCredit cards | 70 | 649 | B |
| 7 | First Portfolio ServicingCredit cards | 53 | 480 | C |
| 8 | Imprint PaymentsCredit cards | 16 | 441 | F |
Compare side by side: Continental Finance vs Robinhood · Continental Finance vs Atlanticus · Continental Finance vs Avant · Continental Finance vs Bilt Technologies
What people say about Continental Finance
All experiencesNo experiences with Continental Finance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Continental Finance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 9, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 7, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 5, 2026 | Credit cards | Fees or interestProblem with fees | Explained |
| Nov 4, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 4, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 3, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 3, 2026 | Credit cards | Problem when making paymentsProblem during payment process | Explained |
| Nov 2, 2026 | Credit cards | Problem when making paymentsProblem during payment process | Explained |
| Nov 2, 2026 | Credit cards | Other features, terms, or problemsOther problem | Explained |
| Nov 2, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 31, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | Explained |
| Oct 31, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
Questions about Continental Finance
How many complaints does Continental Finance have?
Continental Finance has 3,657 complaints on record since January 2014, including 836 in the last 12 months and 27 in the last 30 days. That makes it number 147 of every company by complaints this year.
Does Continental Finance respond to complaints?
Yes. Continental Finance answered 99.9% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 57/100 (grade C).
What do people complain about most with Continental Finance?
The most common problems are incorrect information on your report (657), took or threatened to take negative or legal action (182), attempts to collect debt not owed (302).
Is Continental Finance legit?
Continental Finance is a real company with a public complaint record: consumers have complained about it 3,657 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Continental Finance legit? for the signals, red flags and how to protect yourself.
Are complaints about Continental Finance going up or down?
Down. There were 836 complaints in the last 12 months against 936 in the 12 before (-11%). See every month.
How do I file a complaint against Continental Finance?
Complain to Continental Finance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Continental Finance complaints come from?
Most come from Florida (388), California (342), Texas (329). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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