Card issuer · complaint record
Atlanticus complaints
Filed under Atlanticus Services Corporation
Consumers have filed 5,785 complaints about Atlanticus since 2014, 1,645 of them in the last 12 months (+44% on the year before). It answered 100% on time and closed 50% with relief for the customer - more often than a typical card issuer. The most common problem is incorrect information on your report. It is the 11th most complained-about of 52 credit card companies this year.
Strong response record. How it works
- Complaints on record
- 5,785
- Last 12 months
- 1,645
- Answered on time
- 100%
- Closed with relief
- 50%
- Last 30 days
- 101
- Rank
- #11 of 52
Since March 2014
+44% vs the year before
Industry: 98.7%
Typical card issuer: 26%
Newest: Nov 11, 2026
Most complained-about credit card companies
Atlanticus complaints by month
The busiest month was March 2026 (159 complaints). Complaints in the last 12 months are up 44% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Atlanticus answered last 12 months
- Closed with monetary relief36822.4%
- Closed with non-monetary relief45527.7%
- Closed with explanation81949.8%
- In progress30.2%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers38/4050.1% closed with relief
- Complaint trend6/15+44% vs last year
What Atlanticus complaints are about
Top Atlanticus problems last 12 months
Inside "Incorrect information on your report"
- Account status incorrect 350
- Account information incorrect 323
- Information belongs to someone else 286
- Old information reappears or never goes away 40
- Information is missing that should be on the report 18
- Personal information incorrect 13
Where Atlanticus complaints come from
Most complaints: Florida (561), California (553), Texas (540), Georgia (418), New York (396).
Atlanticus compared with other credit card companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | DiscoverCredit cards | 75 | 2,745 | B |
| 2 | CLGF Holdco 1Credit cards | 69 | 2,483 | B |
| 3 | RobinhoodCredit cards | 40 | 1,795 | D |
| 4 | AtlanticusCredit cards | 89 | 1,645 | A |
| 5 | AvantCredit cards | 49 | 952 | D |
| 6 | Continental FinanceCredit cards | 57 | 836 | C |
| 7 | Bilt TechnologiesCredit cards | 8 | 681 | F |
| 8 | First National Bank of OmahaCredit cards | 70 | 649 | B |
Compare side by side: Atlanticus vs Discover · Atlanticus vs CLGF Holdco 1 · Atlanticus vs Robinhood · Atlanticus vs Avant
What people say about Atlanticus
All experiencesNo experiences with Atlanticus yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Atlanticus complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 11, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
| Nov 11, 2026 | Credit cards | Getting a credit cardCard opened without my consent or knowledge | Explained |
| Nov 11, 2026 | Credit cards | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Fixed |
| Nov 11, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Fixed |
| Nov 10, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 10, 2026 | Credit cards | Other features, terms, or problemsProblem with customer service | Explained |
| Nov 9, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Nov 9, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 8, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Nov 8, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Nov 8, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 7, 2026 | Credit cards | Other features, terms, or problemsProblem with customer service | Fixed |
Questions about Atlanticus
How many complaints does Atlanticus have?
Atlanticus has 5,785 complaints on record since March 2014, including 1,645 in the last 12 months and 101 in the last 30 days. That makes it number 87 of every company by complaints this year.
Does Atlanticus respond to complaints?
Yes. Atlanticus answered 100% of its complaints on time (within 15 days) and closed 50% with relief - money back or a fix; 22.4% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 89/100 (grade A).
What do people complain about most with Atlanticus?
The most common problems are incorrect information on your report (1,042), fees or interest (638), problem with a purchase shown on your statement (502).
Is Atlanticus legit?
Atlanticus is a real company with a public complaint record: consumers have complained about it 5,785 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Atlanticus legit? for the signals, red flags and how to protect yourself.
Are complaints about Atlanticus going up or down?
Up. There were 1,645 complaints in the last 12 months against 1,140 in the 12 before (+44%). See every month.
How do I file a complaint against Atlanticus?
Complain to Atlanticus in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Atlanticus complaints come from?
Most come from Florida (561), California (553), Texas (540). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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