Credit cards
Santander Consumer USA credit cards complaints
Consumers have filed 73 complaints about Santander Consumer USA's credit cards. See the whole Santander Consumer USA record.
Santander Consumer USA against other credit card companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Capital One | 14,231 | 99.9% | 22% |
| 2 | Citibank | 12,511 | 99.9% | 42% |
| 3 | Synchrony | 9,417 | 95.9% | 20% |
| 4 | JPMorgan Chase | 7,363 | 100% | 21% |
| 5 | Bank of America | 6,335 | 99.3% | 39% |
| 6 | American Express | 5,838 | 98.7% | 23% |
| 7 | Wells Fargo | 3,702 | 99.9% | 27% |
| 8 | Bread Financial (Comenity) | 3,690 | 100% | 47% |
| 9 | Goldman Sachs Bank (Apple Card, Marcus) | 3,156 | 100% | 27% |
| 10 | Barclays US | 2,871 | 100% | 7% |
| 11 | U.S. Bank | 2,011 | 100% | 33% |
| 12 | TransUnion | 1,897 | 100% | 57% |
| 13 | Santander Consumer USA | 0 | - | - |
Latest Santander Consumer USA credit cards complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 19, 2022 | Credit cards | Problem when making paymentsProblem during payment process | Explained |
| Sep 13, 2022 | Credit cards | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 23, 2022 | Credit cards | Problem when making paymentsProblem during payment process | Explained |
| Aug 21, 2022 | Credit cards | Getting a credit cardCard opened as result of identity theft or fraud | Explained |
| Jul 29, 2022 | Credit cards | Getting a credit cardCard opened as result of identity theft or fraud | Explained |
| Apr 8, 2022 | Credit cards | Getting a credit cardCard opened as result of identity theft or fraud | Explained |
| Mar 29, 2022 | Credit cards | Problem when making paymentsProblem during payment process | Explained |
| Feb 14, 2022 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Jan 19, 2022 | Credit cards | Problem when making paymentsProblem during payment process | Explained |
| Dec 31, 2021 | Credit cards | Trouble using your cardCan't use card to make purchases | Explained |
| Nov 25, 2021 | Credit cards | Problem when making paymentsProblem during payment process | Explained |
| Nov 14, 2021 | Credit cards | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 8, 2021 | Credit cards | Closing your accountCan't close your account | Explained |
| Nov 2, 2021 | Credit cards | Problem when making paymentsProblem during payment process | Explained |
| Oct 22, 2021 | Credit cards | Problem when making paymentsProblem during payment process | Explained |
| Oct 21, 2021 | Credit cards | Problem when making paymentsProblem during payment process | Explained |
| Oct 15, 2021 | Credit cards | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 3, 2021 | Credit cards | Getting a credit cardCard opened as result of identity theft or fraud | Explained |
| Sep 1, 2021 | Credit cards | Struggling to pay your billProblem lowering your monthly payments | Explained |
| Jun 8, 2021 | Credit cards | Fees or interestProblem with fees | Explained |
| Apr 1, 2021 | Credit cards | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Mar 16, 2021 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
| Feb 16, 2021 | Credit cards | Problem when making paymentsProblem during payment process | Explained |
| Feb 2, 2021 | Credit cards | Problem when making paymentsProblem during payment process | Explained |
| Jan 20, 2021 | Credit cards | Other features, terms, or problemsOther problem | Explained |
| Jan 20, 2021 | Credit cards | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 15, 2021 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Jan 8, 2021 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | Explained |
| Dec 15, 2020 | Credit cards | Problem when making paymentsProblem during payment process | Explained |
| Dec 11, 2020 | Credit cards | Problem when making paymentsProblem during payment process | Explained |
Your rights with credit card companies
Under the Fair Credit Billing Act you have 60 days from the statement date to dispute a billing error in writing, and the issuer must investigate. Your liability for unauthorized charges is capped at $50 by law (and usually zero in practice). Issuers must give 45 days' notice before raising your interest rate or most fees.
Scam warning: Your card company will never ask you to read out a full card number, PIN or one-time code on a call it made. Hang up and call the number on the back of the card.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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