Mortgage company · complaint record
Statebridge complaints
Filed under Statebridge Company
Consumers have filed 834 complaints about Statebridge since 2012, 39 of them in the last 12 months (+44% on the year before). It answered 97.4% on time and closed 0% with relief for the customer - less often than a typical mortgage company. The most common problem is struggling to pay mortgage.
Weak response record. How it works
- Complaints on record
- 834
- Last 12 months
- 39
- Answered on time
- 97.4%
- Closed with relief
- 0%
- Last 30 days
- 1
- Rank
- #56 of 595
Since February 2012
+44% vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 31, 2026
Most complained-about mortgage lenders & servicers
Statebridge complaints by month
The busiest month was April 2017 (13 complaints). Complaints in the last 12 months are up 44% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Statebridge answered last 12 months
- Closed with explanation3282.1%
- In progress717.9%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time33/4597.4% on time
- Relief for customers0/400% closed with relief
- Complaint trend6/15+44% vs last year
What Statebridge complaints are about
Top Statebridge problems
Inside "Trouble during payment process"
- Trying to communicate with the company to fix an issue while managing or servicing your loan 10
- Loan sold or transferred to another company 9
- Payment process 6
- Escrow, taxes, or insurance 4
- Lien release 3
- Paying off the loan 3
Where Statebridge complaints come from
Most complaints: California (140), Florida (101), New Jersey (58), New York (51), Maryland (49).
Statebridge compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Fairway Independent MortgageMortgages | 54 | 42 | C |
| 2 | MortgageProsMortgages | 47 | 41 | D |
| 3 | TFS FinancialMortgages | 50 | 40 | C |
| 4 | DHI MortgageMortgages | 74 | 40 | B |
| 5 | Gateway First BankMortgages | 89 | 39 | A |
| 6 | StatebridgeMortgages | 39 | 39 | D |
| 7 | Mutual of Omaha MortgageMortgages | 58 | 38 | C |
| 8 | Southwest BusinessMortgages | 10 | 38 | F |
Compare side by side: Statebridge vs Fairway Independent Mortgage · Statebridge vs MortgagePros · Statebridge vs TFS Financial · Statebridge vs DHI Mortgage
What people say about Statebridge
All experiencesNo experiences with Statebridge yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Statebridge complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 31, 2026 | Mortgages | Struggling to pay mortgageForeclosure | In progress |
| Oct 9, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | In progress |
| Oct 6, 2026 | Mortgages | Struggling to pay mortgageForeclosure | In progress |
| Oct 2, 2026 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | In progress |
| Sep 28, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | In progress |
| Sep 24, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | In progress |
| Sep 11, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Sep 4, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | In progress |
| Aug 30, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Aug 26, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Aug 18, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Aug 7, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
Questions about Statebridge
How many complaints does Statebridge have?
Statebridge has 834 complaints on record since February 2012, including 39 in the last 12 months and 1 in the last 30 days. That makes it number 768 of every company by complaints this year.
Does Statebridge respond to complaints?
Yes. Statebridge answered 97.4% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 39/100 (grade D).
What do people complain about most with Statebridge?
The most common problems are struggling to pay mortgage (114), trouble during payment process (221), attempts to collect debt not owed (37).
Is Statebridge legit?
Statebridge is a real company with a public complaint record: consumers have complained about it 834 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Statebridge legit? for the signals, red flags and how to protect yourself.
Are complaints about Statebridge going up or down?
Up. There were 39 complaints in the last 12 months against 27 in the 12 before (+44%). See every month.
How do I file a complaint against Statebridge?
Complain to Statebridge in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Statebridge complaints come from?
Most come from California (140), Florida (101), New Jersey (58). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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