Bank · complaint record
TradeStation Group complaints
Filed under TradeStation Group, Inc.
Consumers have filed 62 complaints about TradeStation Group since 2020, none in the last 12 months (-100% on the year before). It answered 98.4% on time and closed 16% with relief for the customer. The most common problem is managing an account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 62
- Last 12 months
- 0
- Answered on time
- 98.4%
- Closed with relief
- 16%
- Last 30 days
- 0
- Rank
- -
Since September 2020
-100% vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Oct 23, 2025
TradeStation Group complaints by month
The busiest month was May 2024 (7 complaints). Complaints in the last 12 months are down 100% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How TradeStation Group answered all time
- Closed with monetary relief1016.1%
- Closed with explanation5283.9%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What TradeStation Group complaints are about
Top TradeStation Group problems
Inside "Managing an account"
- Deposits and withdrawals 9
- Banking errors 5
- Funds not handled or disbursed as instructed 2
- Problem accessing account 1
- Fee problem 1
Where TradeStation Group complaints come from
Most complaints: California (15), Illinois (6), New York (5), Florida (5), Maryland (4).
TradeStation Group compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | BancfirstBank accounts | 49 | 28 | D |
| 2 | BannerBank accounts | 51 | 28 | C |
| 3 | Customers BancorpBank accounts | 57 | 28 | C |
| 4 | RBC BankBank accounts | 59 | 26 | C |
| 5 | TruebillBank accounts | 95 | 26 | A |
| 6 | City National BankBank accounts | 91 | 25 | A |
| 7 | FirstbankBank accounts | 69 | 25 | B |
| 8 | TradeStation GroupBank accounts | - | 0 | - |
Compare side by side: TradeStation Group vs Bancfirst · TradeStation Group vs Banner · TradeStation Group vs Customers Bancorp · TradeStation Group vs RBC Bank
What people say about TradeStation Group
All experiencesNo experiences with TradeStation Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest TradeStation Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 23, 2025 | Money transfers & apps | Money was not available when promised | Explained |
| Oct 11, 2025 | Money transfers & apps | Money was not available when promised | Explained |
| Aug 2, 2025 | Bank accounts | Opening an accountDidn't receive terms that were advertised | Explained |
| Jun 17, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| May 28, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| May 1, 2025 | Bank accounts | Managing an accountBanking errors | Explained |
| Apr 29, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Apr 25, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Apr 16, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Apr 8, 2025 | Money transfers & apps | Confusing or misleading advertising or marketing | Explained |
| Apr 7, 2025 | Bank accounts | Opening an accountDidn't receive terms that were advertised | Explained |
| Jan 22, 2025 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | Explained |
Questions about TradeStation Group
How many complaints does TradeStation Group have?
TradeStation Group has 62 complaints on record since September 2020, including 0 in the last 12 months and 0 in the last 30 days.
Does TradeStation Group respond to complaints?
Yes. TradeStation Group answered 98.4% of its complaints on time (within 15 days) and closed 16% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with TradeStation Group?
The most common problems are managing an account (18), opening an account (12), confusing or missing disclosures (8).
Is TradeStation Group legit?
TradeStation Group is a real company with a public complaint record: consumers have complained about it 62 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is TradeStation Group legit? for the signals, red flags and how to protect yourself.
Are complaints about TradeStation Group going up or down?
Down. There were 0 complaints in the last 12 months against 15 in the 12 before (-100%). See every month.
How do I file a complaint against TradeStation Group?
Complain to TradeStation Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most TradeStation Group complaints come from?
Most come from California (15), Illinois (6), New York (5). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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