Mortgage company · complaint record
Triad Financial Services complaints
Filed under TRIAD FINANCIAL SERVICES, INC.
Consumers have filed 168 complaints about Triad Financial Services since 2013, 36 of them in the last 12 months (+57% on the year before). It answered 97.2% on time and closed 8% with relief for the customer - more often than a typical mortgage company. The most common problem is trouble during payment process.
Good response record. How it works
- Complaints on record
- 168
- Last 12 months
- 36
- Answered on time
- 97.2%
- Closed with relief
- 8%
- Last 30 days
- 4
- Rank
- #60 of 595
Since December 2013
+57% vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Nov 4, 2026
Most complained-about mortgage lenders & servicers
Triad Financial Services complaints by month
The busiest month was January 2026 (7 complaints). Complaints in the last 12 months are up 57% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Triad Financial Services answered last 12 months
- Closed with monetary relief38.3%
- Closed with explanation3391.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time32/4597.2% on time
- Relief for customers34/408.3% closed with relief
- Complaint trend4/15+57% vs last year
What Triad Financial Services complaints are about
Top Triad Financial Services problems
Inside "Trouble during payment process"
- Escrow, taxes, or insurance 18
- Trying to communicate with the company to fix an issue while managing or servicing your loan 10
- Payment process 4
- Fees charged 3
- Loan sold or transferred to another company 3
- Paying off the loan 2
Where Triad Financial Services complaints come from
Most complaints: California (25), Michigan (22), Florida (21), Texas (16), Oklahoma (9).
Triad Financial Services compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Mutual of Omaha MortgageMortgages | 58 | 38 | C |
| 2 | Southwest BusinessMortgages | 10 | 38 | F |
| 3 | Prime Source MortgageMortgages | 10 | 36 | F |
| 4 | Alabama Housing Finance AuthorityMortgages | 16 | 36 | F |
| 5 | Triad Financial ServicesMortgages | 70 | 36 | B |
| 6 | Independence Home LoansMortgages | 3 | 35 | F |
| 7 | Cardinal Financial Company, Limited PartnershipMortgages | 100 | 34 | A |
| 8 | Longbridge FinancialMortgages | 34 | 34 | F |
Compare side by side: Triad Financial Services vs Mutual of Omaha Mortgage · Triad Financial Services vs Southwest Business · Triad Financial Services vs Prime Source Mortgage · Triad Financial Services vs Alabama Housing Finance Authority
What people say about Triad Financial Services
All experiencesNo experiences with Triad Financial Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Triad Financial Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 4, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Oct 30, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 23, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Oct 20, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Oct 13, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Oct 12, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 21, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Sep 8, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Sep 5, 2026 | Mortgages | Trouble during payment processFees charged | Explained |
| Aug 15, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Money back |
| Aug 12, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Aug 5, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
Questions about Triad Financial Services
How many complaints does Triad Financial Services have?
Triad Financial Services has 168 complaints on record since December 2013, including 36 in the last 12 months and 4 in the last 30 days. That makes it number 809 of every company by complaints this year.
Does Triad Financial Services respond to complaints?
Yes. Triad Financial Services answered 97.2% of its complaints on time (within 15 days) and closed 8% with relief - money back or a fix; 8.3% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 70/100 (grade B).
What do people complain about most with Triad Financial Services?
The most common problems are trouble during payment process (69), incorrect information on your report (15), struggling to pay mortgage (25).
Is Triad Financial Services legit?
Triad Financial Services is a real company with a public complaint record: consumers have complained about it 168 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Triad Financial Services legit? for the signals, red flags and how to protect yourself.
Are complaints about Triad Financial Services going up or down?
Up. There were 36 complaints in the last 12 months against 23 in the 12 before (+57%). See every month.
How do I file a complaint against Triad Financial Services?
Complain to Triad Financial Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Triad Financial Services complaints come from?
Most come from California (25), Michigan (22), Florida (21). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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