Auto loans & leases
Truist auto loans & leases complaints
Consumers have filed 1,706 complaints about Truist's auto loans & leases, 416 in the last 12 months (+23%). Truist answered 100% on time and closed 10% with relief. See the whole Truist record.
Truist against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Truist | 416 | 100% | 10% |
Latest Truist auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 18, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Aug 18, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Aug 18, 2026 | Auto loans & leases | Credit monitoring or identity theft protection servicesBilling dispute for services | Explained |
| Aug 18, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 17, 2026 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Aug 17, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Aug 16, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Aug 16, 2026 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 15, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Aug 12, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Aug 8, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Aug 8, 2026 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Aug 7, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Aug 7, 2026 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 6, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Aug 5, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Aug 4, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Aug 4, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Aug 4, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Fixed |
| Aug 4, 2026 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 3, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Aug 1, 2026 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Jul 31, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Jul 31, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jul 30, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jul 29, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jul 29, 2026 | Auto loans & leases | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 29, 2026 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Jul 29, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Jul 28, 2026 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Fixed |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Truist
No comments yet. Start the conversation - questions are welcome too.