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Auto loans & leases

Truist auto loans & leases complaints

Consumers have filed 1,706 complaints about Truist's auto loans & leases, 416 in the last 12 months (+23%). Truist answered 100% on time and closed 10% with relief. See the whole Truist record.

Truist against other auto lenders

#Company12 monthsChangeOn timeReliefAll time
1Santander Holdings USA2,463+55%100%36%5,915
2Ally Financial1,987+53%100%4%9,980
3Westlake Financial1,921+69%100%0%6,159
4Credit Acceptance1,277+12%99.7%4%6,077
5Capital One1,225+17%100%2%6,196
6Bridgecrest1,019+29%99.5%0%3,330
7Hyundai Capital America996+81%100%0%4,690
8Toyota Financial Services938+52%99.9%6%4,524
9Exeter Finance830+24%99.9%0%2,969
10Wells Fargo686+40%100%19%6,683
11American Honda Finance556+57%99.6%0%2,789
12American Credit Acceptance554+63%100%0%1,840
13Truist416+23%100%10%1,706

Every auto lender ranked

Latest Truist auto loans & leases complaints

ReceivedAboutIssueStateAnswerOn time
Nov 2, 2026Auto loans & leasesRepossessionVoluntary repossessionFLExplainedYes
Oct 31, 2026Auto loans & leasesRepossessionDeficiency balance after repossessionCAExplainedYes
Oct 31, 2026Auto loans & leasesManaging the loan or leaseBilling problemAZExplainedYes
Oct 29, 2026Auto loans & leasesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Oct 28, 2026Auto loans & leasesManaging the loan or leaseBilling problemOHExplainedYes
Oct 28, 2026Auto loans & leasesRepossessionLender trying to repossess or disable the vehicleTNExplainedYes
Oct 27, 2026Auto loans & leasesIncorrect information on your reportAccount status incorrectIDExplainedYes
Oct 27, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offILIn progressYes
Oct 25, 2026Auto loans & leasesGetting a loan or leaseHigh-pressure sales tacticsNVExplainedYes
Oct 24, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsFLExplainedYes
Oct 24, 2026Auto loans & leasesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMDExplainedYes
Oct 23, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsALIn progressYes
Oct 23, 2026Auto loans & leasesIncorrect information on your reportAccount information incorrectFLExplainedYes
Oct 23, 2026Auto loans & leasesManaging the loan or leaseBilling problemCOExplainedYes
Oct 23, 2026Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldTXExplainedYes
Oct 21, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offTNExplainedYes
Oct 21, 2026Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldVAExplainedYes
Oct 20, 2026Auto loans & leasesRepossessionDeficiency balance after repossessionMDExplainedYes
Oct 19, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanMSExplainedYes
Oct 17, 2026Auto loans & leasesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Oct 17, 2026Auto loans & leasesManaging the loan or leaseBilling problemFLExplainedYes
Oct 16, 2026Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingNYIn progressYes
Oct 16, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsUTExplainedYes
Oct 14, 2026Auto loans & leasesRepossessionVoluntary repossessionCAExplainedYes
Oct 12, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offCOFixedYes
Oct 11, 2026Auto loans & leasesManaging the loan or leaseBilling problemARExplainedYes
Oct 11, 2026Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldFLExplainedYes
Oct 11, 2026Auto loans & leasesManaging the loan or leaseBilling problemGAFixedYes
Oct 11, 2026Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldPAExplainedYes
Oct 9, 2026Auto loans & leasesManaging the loan or leaseBilling problemTXExplainedYes

Your rights with auto lenders

Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.

Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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