Complaint log
Truist complaint log
The newest complaints about Truist, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 29, 2026 | Credit cards | Fees or interestProblem with fees | In progress |
| Oct 29, 2026 | Bank accounts | Opening an accountUnable to open an account | In progress |
| Oct 29, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 29, 2026 | Bank accounts | Opening an accountUnable to open an account | In progress |
| Oct 29, 2026 | Bank accounts | Managing an accountBanking errors | In progress |
| Oct 29, 2026 | Bank accounts | Closing an accountFunds not received from closed account | In progress |
| Oct 29, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | In progress |
| Oct 29, 2026 | Credit cards | Incorrect information on your reportAccount status incorrect | In progress |
| Oct 29, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 29, 2026 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | In progress |
| Oct 29, 2026 | Money transfers & apps | Unauthorized transactions or other transaction problem | In progress |
| Oct 29, 2026 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | Explained |
| Oct 29, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | In progress |
| Oct 28, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 28, 2026 | Bank accounts | Incorrect information on your reportInformation belongs to someone else | In progress |
| Oct 28, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 28, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Oct 28, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | In progress |
| Oct 28, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | In progress |
| Oct 28, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | In progress |
| Oct 28, 2026 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | In progress |
| Oct 28, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 28, 2026 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | In progress |
| Oct 28, 2026 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Oct 28, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | In progress |
| Oct 28, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Oct 28, 2026 | Payday & personal loans | Incorrect information on your reportAccount information incorrect | In progress |
| Oct 28, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | In progress |
| Oct 28, 2026 | Bank accounts | Closing an accountCompany closed your account | In progress |
| Oct 28, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Oct 28, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 28, 2026 | Credit cards | Getting a credit cardCard opened without my consent or knowledge | In progress |
| Oct 27, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | In progress |
| Oct 27, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 27, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | In progress |
| Oct 27, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Oct 27, 2026 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 27, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Oct 27, 2026 | Bank accounts | Managing an accountBanking errors | In progress |
| Oct 27, 2026 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 27, 2026 | Money transfers & apps | Fraud or scam | Explained |
| Oct 27, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Oct 27, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | In progress |
| Oct 27, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | In progress |
| Oct 27, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | In progress |
| Oct 27, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Oct 27, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Oct 27, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | In progress |
| Oct 27, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | In progress |
| Oct 27, 2026 | Bank accounts | Opening an accountUnable to open an account | In progress |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works