Complaint log
Trustmark complaint log
The newest complaints about Trustmark, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 21, 2024 | Bank accounts | Opening an accountConfusing or missing disclosures | Explained |
| Dec 2, 2024 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Nov 27, 2024 | Bank accounts | Problem caused by your funds being lowNon-sufficient funds and associated fees | Explained |
| Nov 27, 2024 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 25, 2024 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Nov 23, 2024 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 2, 2024 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Oct 29, 2024 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 17, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Oct 10, 2024 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Oct 8, 2024 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Oct 1, 2024 | Payday & personal loans | Getting the loan | Explained |
| Sep 17, 2024 | Debt relief & credit repair | Confusing or missing disclosures | Explained |
| Sep 3, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Aug 3, 2024 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 3, 2024 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 27, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 25, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Jul 24, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Jul 24, 2024 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Jul 20, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 15, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| May 30, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 18, 2024 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| May 16, 2024 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| May 15, 2024 | Mortgages | Trouble during payment processPayment process | Explained |
| May 14, 2024 | Bank accounts | Closing an accountCan't close your account | Explained |
| May 3, 2024 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Money back |
| May 1, 2024 | Mortgages | Trouble during payment processPayment process | Explained |
| May 1, 2024 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 23, 2024 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 18, 2024 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Mar 12, 2024 | Payday & personal loans | Getting the loan | Explained |
| Mar 4, 2024 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Feb 12, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 10, 2024 | Mortgages | Trouble during payment processPayment process | Explained |
| Feb 8, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Dec 26, 2023 | Payday & personal loans | Getting the loan | Explained |
| Dec 16, 2023 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 9, 2023 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Dec 2, 2023 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Nov 22, 2023 | Bank accounts | Problem caused by your funds being lowNon-sufficient funds and associated fees | Explained |
| Nov 20, 2023 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Nov 14, 2023 | Bank accounts | Managing an accountBanking errors | Explained |
| Oct 24, 2023 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Oct 11, 2023 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 20, 2023 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Sep 13, 2023 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Sep 1, 2023 | Bank accounts | Managing an accountBanking errors | Explained |
| Aug 18, 2023 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works