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Complaint log

Umpqua complaint log

The newest complaints about Umpqua, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Apr 12, 2017Bank accountsMaking/receiving payments, sending moneyCAExplainedYes
Apr 7, 2017Bank accountsDeposits and withdrawalsCAExplainedYes
Apr 3, 2017Payday & personal loansManaging the loan or leaseNYExplainedYes
Mar 28, 2017MortgagesLoan modification,collection,foreclosureORFixedYes
Mar 23, 2017Bank accountsAccount opening, closing, or managementORExplainedYes
Mar 20, 2017MortgagesLoan modification,collection,foreclosureWAExplainedYes
Mar 16, 2017MortgagesLoan servicing, payments, escrow account-ExplainedYes
Mar 11, 2017Bank accountsMaking/receiving payments, sending moneyORExplainedYes
Mar 7, 2017Auto loans & leasesTaking out the loan or leaseCAExplainedYes
Feb 27, 2017MortgagesLoan modification,collection,foreclosureCAExplainedYes
Feb 9, 2017Bank accountsAccount opening, closing, or managementWAExplainedYes
Feb 9, 2017Auto loans & leasesTaking out the loan or leaseILExplainedYes
Feb 8, 2017Bank accountsMaking/receiving payments, sending moneyORExplainedYes
Feb 6, 2017Bank accountsAccount opening, closing, or managementORExplainedYes
Feb 1, 2017Bank accountsMaking/receiving payments, sending moneyWAExplainedYes
Feb 1, 2017Bank accountsAccount opening, closing, or managementORExplainedYes
Feb 1, 2017MortgagesLoan modification,collection,foreclosureWAExplainedYes
Feb 1, 2017Bank accountsProblems caused by my funds being lowIDExplainedYes
Feb 1, 2017Bank accountsProblems caused by my funds being lowCAExplainedYes
Jan 25, 2017Bank accountsAccount opening, closing, or managementWAExplainedYes
Jan 4, 2017Bank accountsDeposits and withdrawalsWAExplainedYes
Dec 20, 2016MortgagesApplication, originator, mortgage brokerPAExplainedYes
Dec 13, 2016Bank accountsAccount opening, closing, or managementCAExplainedYes
Dec 9, 2016Bank accountsAccount opening, closing, or managementORExplainedYes
Dec 5, 2016Bank accountsUsing a debit or ATM cardORMoney backYes
Nov 28, 2016Auto loans & leasesProblems when you are unable to payTXExplainedYes
Nov 28, 2016Payday & personal loansManaging the loan or leaseGAExplainedYes
Nov 24, 2016MortgagesLoan modification,collection,foreclosureORFixedYes
Nov 21, 2016Bank accountsAccount opening, closing, or managementCAExplainedYes
Nov 21, 2016Bank accountsDeposits and withdrawalsORExplainedYes
Nov 17, 2016Bank accountsMaking/receiving payments, sending moneyORExplainedYes
Nov 14, 2016Bank accountsAccount opening, closing, or managementWAExplainedYes
Nov 9, 2016MortgagesLoan servicing, payments, escrow accountWAMoney backYes
Nov 5, 2016MortgagesLoan servicing, payments, escrow accountORExplainedYes
Oct 25, 2016MortgagesApplication, originator, mortgage brokerWAExplainedYes
Oct 18, 2016Bank accountsUsing a debit or ATM cardIDMoney backYes
Oct 17, 2016Payday & personal loansTaking out the loan or leaseORExplainedYes
Oct 6, 2016MortgagesCredit decision / UnderwritingCAExplainedYes
Oct 3, 2016Payday & personal loansManaging the loan or leaseGAFixedYes
Sep 26, 2016Bank accountsAccount opening, closing, or managementORMoney backYes
Sep 25, 2016MortgagesApplication, originator, mortgage brokerWAMoney backYes
Aug 30, 2016MortgagesLoan modification,collection,foreclosureORFixedYes
Aug 25, 2016MortgagesLoan servicing, payments, escrow accountNYExplainedYes
Aug 16, 2016MortgagesLoan servicing, payments, escrow accountWAExplainedYes
Aug 10, 2016MortgagesSettlement process and costsCAExplainedYes
Jul 30, 2016MortgagesSettlement process and costsCAExplainedYes
Jul 29, 2016Payday & personal loansTaking out the loan or leaseOKExplainedYes
Jul 27, 2016Payday & personal loansManaging the loan or leaseWAExplainedYes
Jul 27, 2016Bank accountsDeposits and withdrawalsWAExplainedYes
Jul 24, 2016MortgagesApplication, originator, mortgage brokerORExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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