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Complaint log

United Community Bank complaint log

The newest complaints about United Community Bank, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 23, 2026Bank accountsProblem caused by your funds being lowLate or other feesGAExplainedYes
Oct 15, 2026Bank accountsManaging an accountProblem using a debit or ATM cardGAExplainedYes
Sep 24, 2026Bank accountsOpening an accountUnable to open an accountNCExplainedYes
Sep 22, 2026Bank accountsManaging an accountBanking errorsNCExplainedYes
Sep 8, 2026Bank accountsManaging an accountProblem using a debit or ATM cardNCExplainedYes
Sep 6, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardGAExplainedYes
Aug 21, 2026Bank accountsProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsFLExplainedYes
Jul 5, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesFLExplainedYes
Jul 3, 2026Money transfers & appsFraud or scamSCExplainedYes
Jul 1, 2026Money transfers & appsFraud or scamSCExplainedYes
Jun 27, 2026Bank accountsOpening an accountUnable to open an accountGAExplainedYes
Jun 17, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedTNExplainedYes
May 19, 2026Bank accountsManaging an accountProblem using a debit or ATM cardGAExplainedYes
May 18, 2026Bank accountsManaging an accountProblem accessing accountSCExplainedYes
May 18, 2026Bank accountsManaging an accountProblem accessing accountSCExplainedYes
May 5, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedTNExplainedYes
Apr 10, 2026Money transfers & appsFraud or scamNJExplainedYes
Mar 16, 2026Bank accountsManaging an accountDeposits and withdrawalsNCExplainedYes
Mar 13, 2026Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldVTExplainedYes
Feb 24, 2026Money transfers & appsProblem with customer serviceTNExplainedYes
Jan 20, 2026Bank accountsManaging an accountDeposits and withdrawalsGAExplainedYes
Dec 30, 2025MortgagesClosing on a mortgageChanges in loan terms during or after closingGAExplainedYes
Dec 28, 2025Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardGAExplainedYes
Dec 19, 2025Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesGAExplainedYes
Dec 10, 2025Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesGAExplainedYes
Dec 4, 2025MortgagesClosing on a mortgageChanges in loan terms during or after closingGAExplainedYes
Dec 2, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceCOExplainedYes
Nov 18, 2025Bank accountsManaging an accountProblem using a debit or ATM cardFLExplainedYes
Nov 12, 2025MortgagesClosing on a mortgageChanges in loan terms during or after closingGAExplainedYes
Oct 20, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursNCExplainedYes
Sep 26, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisalGAExplainedYes
Aug 22, 2025Bank accountsClosing an accountCompany closed your accountSCExplainedYes
Aug 22, 2025MortgagesClosing on a mortgageChanges in loan terms during or after closingGAExplainedYes
Aug 11, 2025Money transfers & appsOther transaction problemUTExplainedYes
Aug 11, 2025Bank accountsClosing an accountCompany closed your accountGAExplainedYes
Aug 5, 2025Credit reportingIncorrect information on your reportAccount information incorrectTNExplainedYes
Jul 21, 2025Bank accountsOpening an accountAccount opened without my consent or knowledgeVAExplainedYes
Jun 27, 2025Bank accountsManaging an accountDeposits and withdrawalsSCExplainedYes
Jun 24, 2025Credit reportingIncorrect information on your reportAccount status incorrectTNExplainedYes
May 29, 2025Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companySCExplainedYes
May 27, 2025Debt collectionAttempts to collect debt not owedDebt was paidSCExplainedYes
May 11, 2025Debt collectionFalse statements or representationIndicated you were committing crime by not paying debtGAExplainedYes
May 9, 2025Money transfers & appsMoney was not available when promisedALExplainedYes
Feb 5, 2025Credit reportingIncorrect information on your reportAccount information incorrectALExplainedYes
Feb 4, 2025Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportGAExplainedYes
Jan 21, 2025Bank accountsProblem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amountGAExplainedYes
Jan 21, 2025Bank accountsManaging an accountDeposits and withdrawalsGAExplainedYes
Dec 20, 2024Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanGAExplainedYes
Dec 20, 2024Bank accountsClosing an accountCompany closed your accountGAExplainedYes
Dec 19, 2024Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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