Loan servicer · complaint record
Universal Technical Institute complaints
Consumers have filed 16 complaints about Universal Technical Institute since 2014, 2 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is dealing with your lender or servicer. It is the 33rd most complained-about of 47 student loan servicers this year.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 16
- Last 12 months
- 2
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #33 of 47
Since April 2014
new vs the year before
Industry: 68.4%
Typical loan servicer: 2%
Newest: May 26, 2026
Most complained-about student loan servicers
Universal Technical Institute complaints by month
The busiest month was April 2014 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Universal Technical Institute answered all time
- Closed with explanation1593.8%
- Closed16.2%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Universal Technical Institute complaints are about
Top Universal Technical Institute problems
Inside "Dealing with your lender or servicer"
- Trouble with how payments are being handled 2
- Keep getting calls about your loan 1
- Received bad information about your loan 1
Where Universal Technical Institute complaints come from
Most complaints: California (5), Texas (3), North Carolina (1), Florida (1), Virginia (1).
Universal Technical Institute compared with other student loan servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | EarnestStudent loans | 51 | 68 | C |
| 2 | College Ave Student Loan ServicingStudent loans | 55 | 67 | C |
| 3 | Meritize FinancialStudent loans | 0 | 47 | F |
| 4 | LendKey TechnologiesStudent loans | 85 | 42 | A |
| 5 | Iowa Student Loan LiquidityStudent loans | 51 | 36 | C |
| 6 | MPOWER Financing, Public BenefitStudent loans | 40 | 32 | D |
| 7 | Kentucky Higher Education Assistance AuthorityStudent loans | 49 | 32 | D |
| 8 | Universal Technical InstituteStudent loans | - | 2 | - |
Compare side by side: Universal Technical Institute vs Earnest · Universal Technical Institute vs College Ave Student Loan Servicing · Universal Technical Institute vs Meritize Financial · Universal Technical Institute vs LendKey Technologies
What people say about Universal Technical Institute
All experiencesNo experiences with Universal Technical Institute yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Universal Technical Institute complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 26, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Mar 16, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jul 29, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Nov 3, 2022 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Feb 1, 2022 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | Explained |
| Nov 11, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 2, 2021 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Mar 11, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Jun 25, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 11, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 3, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 21, 2017 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
Questions about Universal Technical Institute
How many complaints does Universal Technical Institute have?
Universal Technical Institute has 16 complaints on record since April 2014, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.
Does Universal Technical Institute respond to complaints?
Yes. Universal Technical Institute answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Universal Technical Institute?
The most common problems are dealing with your lender or servicer (4), written notification about debt (3), dealing with my lender or servicer (2).
Is Universal Technical Institute legit?
Universal Technical Institute is a real company with a public complaint record: consumers have complained about it 16 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Universal Technical Institute legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Universal Technical Institute?
Complain to Universal Technical Institute in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Universal Technical Institute complaints come from?
Most come from California (5), Texas (3), North Carolina (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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