Auto lender · complaint record
Volvo Car Financial Services U.S complaints
Filed under Volvo Car Financial Services U.S., LLC
Consumers have filed 430 complaints about Volvo Car Financial Services U.S since 2018, 120 of them in the last 12 months (+13% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical auto lender. The most common problem is incorrect information on your report. It is the 17th most complained-about of 193 auto lenders this year.
Average response record. How it works
- Complaints on record
- 430
- Last 12 months
- 120
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 10
- Rank
- #17 of 193
Since September 2018
+13% vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Oct 30, 2026
Most complained-about auto lenders
Volvo Car Financial Services U.S complaints by month
The busiest month was December 2025 (16 complaints). Complaints in the last 12 months are up 13% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Volvo Car Financial Services U.S answered last 12 months
- Closed with explanation11999.2%
- In progress10.8%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend9/15+13% vs last year
What Volvo Car Financial Services U.S complaints are about
Top Volvo Car Financial Services U.S problems last 12 months
Inside "Incorrect information on your report"
- Account status incorrect 59
- Account information incorrect 29
- Information belongs to someone else 23
- Personal information incorrect 3
- Information is missing that should be on the report 2
- Public record information inaccurate 1
Where Volvo Car Financial Services U.S complaints come from
Most complaints: California (66), New York (63), Texas (52), Florida (48), Massachusetts (20).
Volvo Car Financial Services U.S compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Carvana GroupAuto loans & leases | 56 | 240 | C |
| 2 | Americas Car-MartAuto loans & leases | 43 | 226 | D |
| 3 | LendbuzzAuto loans & leases | 45 | 220 | D |
| 4 | TeslaAuto loans & leases | 9 | 201 | F |
| 5 | Driveway FinanceAuto loans & leases | 54 | 137 | C |
| 6 | Volvo Car Financial Services U.SAuto loans & leases | 54 | 120 | C |
| 7 | DriveTimeAuto loans & leases | 56 | 117 | C |
| 8 | Auto Now Financial Services, Inc., Phoenix, AZ BranchAuto loans & leases | 46 | 72 | D |
Compare side by side: Volvo Car Financial Services U.S vs Carvana Group · Volvo Car Financial Services U.S vs Americas Car-Mart · Volvo Car Financial Services U.S vs Lendbuzz · Volvo Car Financial Services U.S vs Tesla
What people say about Volvo Car Financial Services U.S
All experiencesNo experiences with Volvo Car Financial Services U.S yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Volvo Car Financial Services U.S complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 30, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 29, 2026 | Auto loans & leases | Problems at the end of the loan or leaseExcess mileage, damage, or wear fees, or other problem after the lease is finished | Explained |
| Oct 28, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 26, 2026 | Auto loans & leases | Problems at the end of the loan or leaseExcess mileage, damage, or wear fees, or other problem after the lease is finished | Explained |
| Oct 23, 2026 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | Explained |
| Oct 21, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 20, 2026 | Auto loans & leases | Problems at the end of the loan or leaseExcess mileage, damage, or wear fees, or other problem after the lease is finished | Explained |
| Oct 19, 2026 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 19, 2026 | Auto loans & leases | Problems at the end of the loan or leaseExcess mileage, damage, or wear fees, or other problem after the lease is finished | Explained |
| Oct 17, 2026 | Auto loans & leases | Problems at the end of the loan or leaseExcess mileage, damage, or wear fees, or other problem after the lease is finished | Explained |
| Oct 16, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Oct 16, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
Questions about Volvo Car Financial Services U.S
How many complaints does Volvo Car Financial Services U.S have?
Volvo Car Financial Services U.S has 430 complaints on record since September 2018, including 120 in the last 12 months and 10 in the last 30 days. That makes it number 433 of every company by complaints this year.
Does Volvo Car Financial Services U.S respond to complaints?
Yes. Volvo Car Financial Services U.S answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 54/100 (grade C).
What do people complain about most with Volvo Car Financial Services U.S?
The most common problems are incorrect information on your report (117), problems at the end of the loan or lease (75), managing the loan or lease (60).
Is Volvo Car Financial Services U.S legit?
Volvo Car Financial Services U.S is a real company with a public complaint record: consumers have complained about it 430 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Volvo Car Financial Services U.S legit? for the signals, red flags and how to protect yourself.
Are complaints about Volvo Car Financial Services U.S going up or down?
Up. There were 120 complaints in the last 12 months against 106 in the 12 before (+13%). See every month.
How do I file a complaint against Volvo Car Financial Services U.S?
Complain to Volvo Car Financial Services U.S in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Volvo Car Financial Services U.S complaints come from?
Most come from California (66), New York (63), Texas (52). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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