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Complaint log

WSFS Financial complaint log

The newest complaints about WSFS Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Apr 1, 2026Bank accountsManaging an accountProblem with fees or penaltiesPAExplainedYes
Apr 1, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursDEExplainedYes
Mar 10, 2026Bank accountsClosing an accountCompany closed your accountPAExplainedYes
Mar 8, 2026Money transfers & appsProblem with customer servicePAExplainedYes
Mar 6, 2026MortgagesStruggling to pay mortgageForeclosureNYExplainedYes
Mar 4, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountPAExplainedYes
Mar 2, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtPAExplainedYes
Feb 27, 2026Credit reportingIncorrect information on your reportAccount status incorrectNJExplainedYes
Feb 26, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNCExplainedYes
Feb 25, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesPAExplainedYes
Feb 20, 2026Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Feb 19, 2026MortgagesStruggling to pay mortgageForeclosureINExplainedYes
Feb 18, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedDEExplainedYes
Feb 18, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountWAExplainedYes
Feb 13, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceDEExplainedYes
Feb 12, 2026Bank accountsManaging an accountProblem with renewalPAExplainedYes
Feb 10, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountPAExplainedYes
Feb 6, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesDEExplainedYes
Feb 5, 2026MortgagesStruggling to pay mortgageForeclosureAZExplainedYes
Feb 5, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCOExplainedYes
Jan 29, 2026MortgagesStruggling to pay mortgageForeclosureDEExplainedYes
Jan 28, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAExplainedYes
Jan 27, 2026Bank accountsManaging an accountProblem using a debit or ATM cardDEExplainedYes
Jan 23, 2026Bank accountsManaging an accountDeposits and withdrawalsFLExplainedYes
Jan 20, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedNJExplainedYes
Jan 15, 2026Credit reportingIncorrect information on your reportAccount information incorrectCTExplainedYes
Jan 14, 2026Bank accountsManaging an accountBanking errorsNJExplainedYes
Jan 13, 2026Credit reportingIncorrect information on your reportAccount status incorrectVAExplainedYes
Jan 13, 2026Auto loans & leasesManaging the loan or leaseBilling problemFLExplainedYes
Jan 11, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportPAExplainedYes
Jan 9, 2026Bank accountsManaging an accountProblem using a debit or ATM cardPAExplainedYes
Jan 9, 2026Bank accountsManaging an accountCashing a checkPAExplainedYes
Jan 7, 2026Bank accountsClosing an accountCompany closed your accountPAExplainedYes
Jan 7, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNJExplainedYes
Jan 6, 2026Payday & personal loansProblem when making paymentsCAExplainedYes
Jan 6, 2026Debt relief & credit repairProblem with customer serviceCTExplainedYes
Dec 24, 2025Bank accountsManaging an accountProblem accessing accountPAExplainedYes
Dec 24, 2025Bank accountsManaging an accountDeposits and withdrawalsPAExplainedYes
Dec 24, 2025Bank accountsManaging an accountProblem accessing accountPAExplainedYes
Dec 21, 2025Credit reportingIncorrect information on your reportAccount information incorrectDEExplainedYes
Dec 21, 2025Bank accountsManaging an accountBanking errorsNJExplainedYes
Dec 19, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNYExplainedYes
Dec 15, 2025Bank accountsManaging an accountDeposits and withdrawals-ExplainedYes
Dec 10, 2025MortgagesStruggling to pay mortgageForeclosureNYExplainedYes
Dec 10, 2025Bank accountsManaging an accountDeposits and withdrawalsPAExplainedYes
Dec 10, 2025Bank accountsManaging an accountDeposits and withdrawalsPAExplainedYes
Dec 9, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingNYExplainedYes
Dec 2, 2025Credit reportingImproper use of your reportReporting company used your report improperlyPAExplainedYes
Nov 24, 2025Bank accountsManaging an accountBanking errorsPAExplainedYes
Nov 24, 2025Bank accountsManaging an accountProblem accessing accountPAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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