Complaint log
Ally Financial complaint log
The newest complaints about Ally Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 10, 2026 | Bank accounts | Closing an accountFunds not received from closed account | In progress |
| Nov 10, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | In progress |
| Nov 10, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | In progress |
| Nov 10, 2026 | Bank accounts | Managing an accountBanking errors | In progress |
| Nov 10, 2026 | Bank accounts | Opening an accountUnable to open an account | In progress |
| Nov 10, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | In progress |
| Nov 10, 2026 | Auto loans & leases | Getting a loan or leaseCredit denial | In progress |
| Nov 10, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Nov 10, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 10, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | In progress |
| Nov 9, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | In progress |
| Nov 9, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | In progress |
| Nov 9, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | In progress |
| Nov 9, 2026 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | In progress |
| Nov 9, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesDidn't receive services that were advertised | In progress |
| Nov 9, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Nov 9, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 9, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | In progress |
| Nov 9, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | In progress |
| Nov 9, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 9, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | In progress |
| Nov 9, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Nov 9, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | In progress |
| Nov 9, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | In progress |
| Nov 9, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 9, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | In progress |
| Nov 9, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | In progress |
| Nov 9, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | In progress |
| Nov 9, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Nov 9, 2026 | Auto loans & leases | Problems at the end of the loan or leaseExcess mileage, damage, or wear fees, or other problem after the lease is finished | In progress |
| Nov 9, 2026 | Bank accounts | Closing an accountCan't close your account | In progress |
| Nov 8, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | In progress |
| Nov 8, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Nov 8, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | In progress |
| Nov 8, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 8, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | In progress |
| Nov 8, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Nov 7, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | In progress |
| Nov 7, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | In progress |
| Nov 7, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Nov 7, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Nov 7, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | In progress |
| Nov 7, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Nov 7, 2026 | Auto loans & leases | RepossessionCompany communicating payment assistance or payment extension options | In progress |
| Nov 7, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | In progress |
| Nov 7, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Nov 7, 2026 | Bank accounts | Managing an accountProblem accessing account | In progress |
| Nov 7, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Nov 7, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | In progress |
| Nov 7, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | In progress |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works