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Payday & personal loans

Ally Financial payday & personal loans complaints

Consumers have filed 267 complaints about Ally Financial's payday & personal loans, 20 in the last 12 months. Ally Financial answered 100% on time and closed 6% with relief. See the whole Ally Financial record.

Ally Financial against other personal & payday lenders

#Company12 monthsChangeOn timeReliefAll time
1Affirm2,316+167%100%0%4,371
2Paramount GR904+262%99.8%0%1,538
3OneMain Financial765+18%100%7%3,344
4Klarna652+212%94%13%1,034
5Block (Cash App)447+213%96.2%2%702
6Enova (CashNetUSA, NetCredit)434+7%100%0%2,775
7CCF Intermediate388-18%99.7%8%1,368
8Upgrade291+62%100%2%923
9Upstart276+35%99.6%2%910
10SoFi276+57%100%10%563
11Truist274+37%99.6%11%958
12Uprova Credit257+118%100%0%466
13Ally Financial20new100%6%267

Every lender ranked

Latest Ally Financial payday & personal loans complaints

ReceivedAboutIssueStateAnswerOn time
Oct 30, 2026Payday & personal loansCharged fees or interest you didn't expectNJIn progressYes
Oct 28, 2026Payday & personal loansCharged fees or interest you didn't expectFLIn progressYes
Sep 1, 2026Payday & personal loansUnable to get your credit report or credit scoreProblem getting your free annual credit reportOHExplainedYes
Aug 18, 2026Payday & personal loansProblem with the payoff process at the end of the loanDCExplainedYes
Aug 4, 2026Payday & personal loansStruggling to pay your loanMIExplainedYes
Jul 29, 2026Payday & personal loansProblem with the payoff process at the end of the loanTXFixedYes
Jul 23, 2026Payday & personal loansLoan payment wasn't credited to your accountPAExplainedYes
Jul 14, 2026Payday & personal loansProblem with the payoff process at the end of the loanOHExplainedYes
Jun 18, 2026Payday & personal loansStruggling to pay your loanMDExplainedYes
Jun 18, 2026Payday & personal loansProblem with additional add-on products or servicesFLExplainedYes
May 29, 2026Payday & personal loansProblem with the payoff process at the end of the loanPAExplainedYes
May 14, 2026Payday & personal loansProblem with the payoff process at the end of the loanPAExplainedYes
May 1, 2026Payday & personal loansProblem with the payoff process at the end of the loanHIExplainedYes
Mar 16, 2026Payday & personal loansProblem with the payoff process at the end of the loanNYExplainedYes
Feb 9, 2026Payday & personal loansIncorrect information on your reportAccount information incorrectTXExplainedYes
Feb 5, 2026Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountNYExplainedYes
Jan 13, 2026Payday & personal loansCan't contact lender or servicerLAExplainedYes
Dec 5, 2025Payday & personal loansIncorrect information on your reportAccount status incorrectFLExplainedYes
Dec 4, 2025Payday & personal loansStruggling to pay your loanNCExplainedYes
Nov 17, 2025Payday & personal loansStruggling to pay your loanMOExplainedYes
Sep 24, 2025Payday & personal loansIncorrect information on your reportAccount information incorrectMNExplainedYes
Jul 28, 2025Payday & personal loansProblem when making paymentsILExplainedYes
Jul 11, 2025Payday & personal loansProblem with additional add-on products or servicesVAExplainedYes
Jun 18, 2025Payday & personal loansCharged fees or interest you didn't expectNYExplainedYes
Jun 2, 2025Payday & personal loansProblem when making paymentsCAExplainedYes
May 24, 2025Payday & personal loansStruggling to pay your loanCAExplainedYes
May 23, 2025Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
May 21, 2025Payday & personal loansProblem with the payoff process at the end of the loanTNExplainedYes
May 2, 2025Payday & personal loansProblem with the payoff process at the end of the loanTXExplainedYes
Apr 21, 2025Payday & personal loansReceived a loan you didn't apply forNYExplainedYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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