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Student loans

Ascendium Education Group student loans complaints

Consumers have filed 142 complaints about Ascendium Education Group's student loans, 17 in the last 12 months. Ascendium Education Group answered 100% on time and closed 0% with relief. See the whole Ascendium Education Group record.

Ascendium Education Group against other student loan servicers

#Company12 monthsChangeOn timeReliefAll time
1MOHELA7,252-10%36%2%25,029
2Nelnet3,551-13%99.9%0%16,699
3Maximus Federal Services2,3910%100%0%8,072
4Servicer under contract with Federal Student Aid1,520+1%0%-3,025
5Edfinancial Services1,456-7%98.9%0%6,432
6Sallie Mae716+38%100%12%4,273
7Central Research530+151%99.8%0%744
8Navient462-39%100%0%35,811
9Climb Credit304+78%100%0%534
10AES / PHEAA206+4%100%14%13,061
11SoFi160+13%100%9%335
12Goal Structured Solutions108+104%100%0%250
13Ascendium Education Group17new100%0%142

Every loan servicer ranked

Latest Ascendium Education Group student loans complaints

ReceivedAboutIssueStateAnswerOn time
Jun 9, 2026Student loansDealing with your lender or servicerReceived bad information about your loanSCExplainedYes
May 19, 2026Student loansDealing with your lender or servicerReceived bad information about your loanILExplainedYes
Apr 20, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsOHExplainedYes
Apr 14, 2026Student loansDealing with your lender or servicerReceived bad information about your loanILExplainedYes
Apr 12, 2026Student loansDealing with your lender or servicerProblem with customer serviceMOExplainedYes
Mar 13, 2026Student loansDealing with your lender or servicerProblem with customer servicePAExplainedYes
Mar 11, 2026Student loansDealing with your lender or servicerDon't agree with the fees chargedILExplainedYes
Mar 1, 2026Student loansDealing with your lender or servicerReceived bad information about your loanMAExplainedYes
Feb 27, 2026Student loansDealing with your lender or servicerProblem with customer serviceTXExplainedYes
Feb 16, 2026Student loansDealing with your lender or servicerReceived bad information about your loanNVExplainedYes
Feb 7, 2026Student loansDealing with your lender or servicerReceived bad information about your loanLAExplainedYes
Feb 4, 2026Student loansDealing with your lender or servicerDon't agree with the fees chargedUTExplainedYes
Jan 21, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargePRExplainedYes
Jan 19, 2026Student loansDealing with your lender or servicerReceived bad information about your loanMIExplainedYes
Jan 16, 2026Student loansProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Dec 31, 2025Student loansDealing with your lender or servicerReceived bad information about your loanFLExplainedYes
Dec 16, 2025Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeOHExplainedYes
Nov 10, 2025Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeWIExplainedYes
Sep 24, 2025Student loansStruggling to repay your loanBankruptcyILExplainedYes
Sep 17, 2025Student loansDealing with your lender or servicerKeep getting calls about your loanOHExplainedYes
Sep 16, 2025Student loansIncorrect information on your reportAccount status incorrectMIExplainedYes
Aug 28, 2025Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeWIExplainedYes
Jul 29, 2025Student loansDealing with your lender or servicerDon't agree with the fees chargedVAExplainedYes
Jul 28, 2025Student loansStruggling to repay your loanBankruptcyILExplainedYes
Jun 28, 2025Student loansDealing with your lender or servicerDon't agree with the fees chargedFLExplainedYes
May 15, 2025Student loansDealing with your lender or servicerTrouble with how payments are being handledALExplainedYes
May 4, 2025Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsSDExplainedYes
Apr 16, 2025Student loansImproper use of your reportReporting company used your report improperlyMNExplainedYes
Apr 4, 2025Student loansIncorrect information on your reportAccount information incorrectMNExplainedYes
Mar 21, 2025Student loansDealing with your lender or servicerDon't agree with the fees chargedNYExplainedYes

Your rights with student loan servicers

Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.

Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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