Complaint log
Automatic Data Processing complaint log
The newest complaints about Automatic Data Processing, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| May 23, 2019 | Prepaid & gift cards | Trouble using the cardProblem using the card to withdraw money from an ATM | Explained |
| May 22, 2019 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| May 18, 2019 | Prepaid & gift cards | Problem with an overdraftWas signed up for overdraft on card, but don't want to be | Explained |
| May 16, 2019 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| May 2, 2019 | Credit reporting | Problem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Apr 16, 2019 | Money transfers & apps | Other transaction problem | Explained |
| Apr 10, 2019 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Mar 19, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Mar 6, 2019 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 29, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 24, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 23, 2019 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 18, 2019 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Jan 10, 2019 | Prepaid & gift cards | AdvertisingConfusing or misleading advertising about the card | Explained |
| Dec 29, 2018 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Dec 19, 2018 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | Explained |
| Nov 9, 2018 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Nov 5, 2018 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | Explained |
| Oct 10, 2018 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Oct 10, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 14, 2018 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | Explained |
| Jul 21, 2018 | Crypto | Fraud or scam | Explained |
| Jul 9, 2018 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jun 28, 2018 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | Explained |
| Apr 11, 2018 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Apr 3, 2018 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 24, 2018 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting a working replacement card | Explained |
| Jan 10, 2018 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Dec 30, 2017 | Debt collection | Took or threatened to take negative or legal actionCollected or attempted to collect exempt funds | Explained |
| Nov 29, 2017 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | Explained |
| Nov 15, 2017 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Nov 13, 2017 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Nov 8, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 2, 2017 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Oct 26, 2017 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Oct 26, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 24, 2017 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 19, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 9, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 6, 2017 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Sep 26, 2017 | Credit cards | Getting a credit cardCard opened as result of identity theft or fraud | Explained |
| Sep 25, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 8, 2017 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Aug 28, 2017 | Prepaid & gift cards | Trouble using the cardTrouble getting information about the card | Explained |
| Jun 23, 2017 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Jun 21, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 8, 2017 | Prepaid & gift cards | Trouble using the cardTrouble using the card to pay a bill | Explained |
| Feb 6, 2017 | Bank accounts | Deposits and withdrawals | Explained |
| Jan 23, 2017 | Money transfers & apps | Fraud or scam | Explained |
| Jan 14, 2017 | Bank accounts | Making/receiving payments, sending money | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works