Bank · complaint record
Payfare International complaints
Filed under Payfare International Inc.
Consumers have filed 320 complaints about Payfare International since 2021, 44 of them in the last 12 months (-2% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical bank. The most common problem is problem with a purchase or transfer.
Average response record. How it works
- Complaints on record
- 320
- Last 12 months
- 44
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 1
- Rank
- #89 of 188
Since March 2021
-2% vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Oct 22, 2026
Most complained-about banks & credit unions
Payfare International complaints by month
The busiest month was June 2024 (19 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Payfare International answered last 12 months
- Closed with explanation4397.7%
- In progress12.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend11/15-2% vs last year
What Payfare International complaints are about
Top Payfare International problems
Inside "Managing an account"
- Problem using a debit or ATM card 33
- Deposits and withdrawals 23
- Funds not handled or disbursed as instructed 8
- Problem accessing account 8
- Problem making or receiving payments 8
- Banking errors 6
Where Payfare International complaints come from
Most complaints: California (41), Texas (34), Georgia (28), Florida (25), Illinois (16).
Payfare International compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Majority USABank accounts | 43 | 48 | D |
| 2 | First Commonwealth FinancialBank accounts | 54 | 47 | C |
| 3 | Community Financial SystemBank accounts | 41 | 47 | D |
| 4 | United BanksharesBank accounts | 32 | 46 | F |
| 5 | RenasantBank accounts | 55 | 46 | C |
| 6 | Wafd BankBank accounts | 48 | 45 | D |
| 7 | Payfare InternationalBank accounts | 56 | 44 | C |
| 8 | Wesbanco BankBank accounts | 58 | 42 | C |
Compare side by side: Payfare International vs Majority USA · Payfare International vs First Commonwealth Financial · Payfare International vs Community Financial System · Payfare International vs United Bankshares
What people say about Payfare International
All experiencesNo experiences with Payfare International yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Payfare International complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 22, 2026 | Prepaid & gift cards | Trouble using the cardProblem with direct deposit | Explained |
| Oct 14, 2026 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | Explained |
| Oct 14, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Oct 8, 2026 | Credit reporting | Problem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phone | In progress |
| Oct 5, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Sep 27, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Sep 21, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Sep 15, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Sep 1, 2026 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Aug 31, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Aug 15, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Jul 11, 2026 | Credit reporting | Identity theft protection or other monitoring servicesDidn't receive services that were advertised | Explained |
Questions about Payfare International
How many complaints does Payfare International have?
Payfare International has 320 complaints on record since March 2021, including 44 in the last 12 months and 1 in the last 30 days. That makes it number 713 of every company by complaints this year.
Does Payfare International respond to complaints?
Yes. Payfare International answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 56/100 (grade C).
What do people complain about most with Payfare International?
The most common problems are problem with a purchase or transfer (76), managing an account (87), problem with a lender or other company charging your account (36).
Is Payfare International legit?
Payfare International is a real company with a public complaint record: consumers have complained about it 320 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Payfare International legit? for the signals, red flags and how to protect yourself.
Are complaints about Payfare International going up or down?
Roughly level. There were 44 complaints in the last 12 months against 45 in the 12 before (-2%). See every month.
How do I file a complaint against Payfare International?
Complain to Payfare International in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Payfare International complaints come from?
Most come from California (41), Texas (34), Georgia (28). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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