Mortgage company · complaint record
CIT Bank complaints
Filed under CIT BANK, NATIONAL ASSOCIATION
Consumers have filed 2,185 complaints about CIT Bank since 2011, none in the last 12 months. It answered 94.6% on time and closed 7% with relief for the customer. The most common problem is loan modification,collection,foreclosure.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2,185
- Last 12 months
- 0
- Answered on time
- 94.6%
- Closed with relief
- 7%
- Last 30 days
- 0
- Rank
- -
Since December 2011
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jun 9, 2022
CIT Bank complaints by month
The busiest month was April 2013 (59 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How CIT Bank answered all time
- Closed with monetary relief492.2%
- Closed with non-monetary relief833.8%
- Closed with relief190.9%
- Closed with explanation1,75080.1%
- Closed1115.1%
- Closed without relief1737.9%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What CIT Bank complaints are about
Top CIT Bank problems
Where CIT Bank complaints come from
Most complaints: California (776), Florida (210), New York (147), New Jersey (107), Maryland (78).
CIT Bank compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | CIT BankMortgages | - | 0 | - |
Compare side by side: CIT Bank vs Midwest Loan Services · CIT Bank vs Truhome Solutions · CIT Bank vs NEXA Mortgage · CIT Bank vs Hilltop
What people say about CIT Bank
All experiencesNo experiences with CIT Bank yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest CIT Bank complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 9, 2022 | Bank accounts | Opening an accountDidn't receive terms that were advertised | Explained |
| May 10, 2022 | Bank accounts | Managing an accountFee problem | Explained |
| Apr 18, 2022 | Mortgages | Trouble during payment process | Explained |
| Apr 15, 2022 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Apr 15, 2022 | Bank accounts | Opening an accountUnable to open an account | Explained |
| Apr 6, 2022 | Credit cards | Getting a credit cardApplication denied | Explained |
| Mar 31, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Money back |
| Mar 30, 2022 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Mar 21, 2022 | Bank accounts | Managing an accountProblem with renewal | Explained |
| Mar 15, 2022 | Mortgages | Trouble during payment process | Explained |
| Feb 23, 2022 | Crypto | Fraud or scam | Explained |
| Feb 16, 2022 | Bank accounts | Opening an accountDidn't receive terms that were advertised | Explained |
Questions about CIT Bank
How many complaints does CIT Bank have?
CIT Bank has 2,185 complaints on record since December 2011, including 0 in the last 12 months and 0 in the last 30 days.
Does CIT Bank respond to complaints?
Yes. CIT Bank answered 94.6% of its complaints on time (within 15 days) and closed 7% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with CIT Bank?
The most common problems are loan modification,collection,foreclosure (973), loan servicing, payments, escrow account (367), managing an account (104).
Is CIT Bank legit?
CIT Bank is a real company with a public complaint record: consumers have complained about it 2,185 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is CIT Bank legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against CIT Bank?
Complain to CIT Bank in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most CIT Bank complaints come from?
Most come from California (776), Florida (210), New York (147). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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