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Payday & personal loans

Customers Bancorp payday & personal loans complaints

Consumers have filed 39 complaints about Customers Bancorp's payday & personal loans, 4 in the last 12 months. Customers Bancorp answered 100% on time and closed 0% with relief. See the whole Customers Bancorp record.

Customers Bancorp against other personal & payday lenders

#Company12 monthsChangeOn timeReliefAll time
1Affirm2,316+167%100%0%4,371
2Paramount GR904+262%99.8%0%1,538
3OneMain Financial765+18%100%7%3,344
4Klarna652+212%94%13%1,034
5Block (Cash App)447+213%96.2%2%702
6Enova (CashNetUSA, NetCredit)434+7%100%0%2,775
7CCF Intermediate388-18%99.7%8%1,368
8Upgrade291+62%100%2%923
9Upstart276+35%99.6%2%910
10SoFi276+57%100%10%563
11Truist274+37%99.6%11%958
12Uprova Credit257+118%100%0%466
13Customers Bancorp4new100%0%39

Every lender ranked

Latest Customers Bancorp payday & personal loans complaints

ReceivedAboutIssueStateAnswerOn time
Sep 14, 2026Payday & personal loansGetting the loanUTExplainedYes
Jul 29, 2026Payday & personal loansUnexpected feesPAExplainedYes
May 11, 2026Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Jan 28, 2026Payday & personal loansCharged fees or interest you didn't expectPAExplainedYes
Nov 11, 2025Payday & personal loansCharged fees or interest you didn't expectRIExplainedYes
Sep 18, 2025Payday & personal loansCharged fees or interest you didn't expectMAMoney backYes
Jul 4, 2025Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Apr 15, 2025Payday & personal loansGetting the loanNVFixedYes
Apr 12, 2025Payday & personal loansProblem when making paymentsDEExplainedYes
Oct 2, 2024Payday & personal loansStruggling to pay your loanFLExplainedYes
May 29, 2024Payday & personal loansProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNJExplainedYes
Apr 29, 2024Payday & personal loansProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportILExplainedYes
Mar 5, 2024Payday & personal loansProblem with additional add-on products or servicesPAExplainedYes
Jan 26, 2024Payday & personal loansProblem with the payoff process at the end of the loanRIMoney backYes
Dec 6, 2023Payday & personal loansCharged fees or interest you didn't expectPAExplainedYes
Sep 6, 2023Payday & personal loansGetting the loanTXExplainedYes
Aug 11, 2023Payday & personal loansGetting a line of creditCAExplainedYes
May 5, 2023Payday & personal loansGetting the loanORExplainedYes
May 4, 2023Payday & personal loansCharged fees or interest you didn't expectNJExplainedYes
Apr 29, 2023Payday & personal loansGetting a line of creditCAExplainedYes
Apr 19, 2023Payday & personal loansGetting a line of creditNYExplainedYes
Feb 18, 2023Payday & personal loansGetting a line of creditPAExplainedYes
Feb 7, 2023Payday & personal loansProblem with the payoff process at the end of the loanNJExplainedYes
Jan 20, 2023Payday & personal loansProblem with the payoff process at the end of the loanKSExplainedYes
Oct 27, 2022Payday & personal loansProblem with the payoff process at the end of the loanCAExplainedYes
Oct 26, 2022Payday & personal loansGetting a line of creditCAExplainedYes
May 23, 2022Payday & personal loansStruggling to pay your loanNYExplainedYes
Dec 29, 2021Payday & personal loansStruggling to pay your loanNJExplainedYes
Dec 27, 2021Payday & personal loansProblem with the payoff process at the end of the loanNCExplainedYes
Oct 28, 2021Payday & personal loansProblem with the payoff process at the end of the loanNJExplainedYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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