Complaint log
First Portfolio Servicing complaint log
The newest complaints about First Portfolio Servicing, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 18, 2026 | Credit cards | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 17, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 16, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 16, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Sep 15, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 15, 2026 | Credit cards | Problem when making paymentsProblem during payment process | Explained |
| Sep 15, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Sep 13, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 12, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 11, 2026 | Credit cards | Other features, terms, or problemsOther problem | Explained |
| Sep 11, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 11, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Sep 11, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | Explained |
| Sep 11, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Sep 10, 2026 | Credit cards | Getting a credit cardCard opened without my consent or knowledge | Explained |
| Sep 9, 2026 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Sep 9, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | Explained |
| Sep 8, 2026 | Credit cards | Fees or interestProblem with fees | Explained |
| Sep 8, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 8, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | Explained |
| Sep 8, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Sep 7, 2026 | Credit cards | Getting a credit cardCard opened without my consent or knowledge | Explained |
| Sep 7, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
| Sep 4, 2026 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Sep 3, 2026 | Credit cards | Problem when making paymentsYou never received your bill or did not know a payment was due | Explained |
| Sep 3, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | Explained |
| Sep 3, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Sep 2, 2026 | Credit cards | Getting a credit cardDelay in processing application | Explained |
| Sep 1, 2026 | Credit cards | Fees or interestProblem with fees | Explained |
| Aug 31, 2026 | Credit cards | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 30, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 26, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 26, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 26, 2026 | Credit cards | Fees or interestProblem with fees | Explained |
| Aug 25, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Aug 25, 2026 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Aug 25, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 24, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Aug 21, 2026 | Credit cards | Fees or interestProblem with fees | Explained |
| Aug 21, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 21, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 17, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 17, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Aug 16, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Aug 14, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 14, 2026 | Credit cards | Fees or interestProblem with fees | Explained |
| Aug 14, 2026 | Credit cards | Problem when making paymentsProblem during payment process | Explained |
| Aug 13, 2026 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Aug 13, 2026 | Credit cards | Getting a credit cardCard opened without my consent or knowledge | Explained |
| Aug 12, 2026 | Credit cards | Other features, terms, or problemsOther problem | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works