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Complaint log

Google Compare Credit Cards complaint log

The newest complaints about Google Compare Credit Cards, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 8, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgeCOExplainedYes
Sep 7, 2026Money transfers & appsUnauthorized transactions or other transaction problemCAExplainedYes
Sep 4, 2026Money transfers & appsManaging, opening, or closing your mobile wallet accountARExplainedYes
Sep 4, 2026Money transfers & appsUnauthorized transactions or other transaction problemGAExplainedYes
Sep 3, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineTXExplainedYes
Sep 3, 2026Money transfers & appsUnauthorized transactions or other transaction problemWIExplainedYes
Sep 1, 2026Debt relief & credit repairUnauthorized withdrawals or chargesFLExplainedYes
Sep 1, 2026Money transfers & appsUnauthorized transactions or other transaction problemNYExplainedYes
Sep 1, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletAZExplainedYes
Sep 1, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgeCOExplainedYes
Aug 29, 2026Money transfers & appsTrouble accessing funds in your mobile or digital wallet-ExplainedYes
Aug 29, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletMOExplainedYes
Aug 29, 2026Bank accountsManaging an accountProblem accessing accountARExplainedYes
Aug 27, 2026Money transfers & appsUnauthorized transactions or other transaction problem-ExplainedYes
Aug 25, 2026Credit reportingIdentity theft protection or other monitoring servicesProblem with product or service terms changingGAExplainedYes
Aug 25, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYExplainedYes
Aug 19, 2026Money transfers & appsFraud or scamTNExplainedYes
Aug 17, 2026Credit reportingIdentity theft protection or other monitoring servicesProblem with product or service terms changingNVExplainedYes
Aug 16, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to pay a billNDExplainedYes
Aug 15, 2026Bank accountsManaging an accountDeposits and withdrawalsTXExplainedYes
Aug 15, 2026Money transfers & appsConfusing or misleading advertising or marketingPAExplainedYes
Aug 15, 2026Credit reportingProblem with fraud alerts or security freezesGAExplainedYes
Aug 14, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftFLExplainedYes
Aug 14, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardGAExplainedYes
Aug 10, 2026Prepaid & gift cardsUnexpected or other feesCAExplainedYes
Aug 7, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletTXExplainedYes
Aug 6, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardMOExplainedYes
Aug 5, 2026Money transfers & appsMoney was not available when promisedLAExplainedYes
Aug 4, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineOKExplainedYes
Jul 31, 2026Money transfers & appsManaging, opening, or closing your mobile wallet accountNJExplainedYes
Jul 30, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNCExplainedYes
Jul 29, 2026Credit cardsGetting a credit cardDelay in processing applicationLAExplainedYes
Jul 27, 2026Money transfers & appsUnauthorized transactions or other transaction problemMIExplainedYes
Jul 24, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsMAExplainedYes
Jul 21, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardNJExplainedYes
Jul 20, 2026Credit cardsProblem with a purchase shown on your statementOvercharged for something you did purchase with the cardUTExplainedYes
Jul 20, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedFLExplainedYes
Jul 20, 2026Money transfers & appsUnauthorized transactions or other transaction problemNJExplainedYes
Jul 20, 2026Money transfers & appsUnauthorized transactions or other transaction problemNVExplainedYes
Jul 17, 2026Money transfers & appsProblem with customer serviceILExplainedYes
Jul 17, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferCAExplainedYes
Jul 16, 2026Money transfers & appsUnauthorized transactions or other transaction problemNVExplainedYes
Jul 15, 2026Bank accountsProblem caused by your funds being lowLate or other fees-ExplainedYes
Jul 12, 2026Bank accountsProblem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amountNYExplainedYes
Jul 10, 2026Money transfers & appsOverdraft, savings, or rewards featuresMIExplainedYes
Jul 10, 2026Money transfers & appsFraud or scamILExplainedYes
Jul 7, 2026Credit reportingProblem with a company's investigation into an existing issueInvestigation took more than 30 daysNVExplainedYes
Jul 7, 2026Money transfers & appsUnauthorized transactions or other transaction problemTXExplainedYes
Jul 5, 2026Money transfers & appsUnauthorized transactions or other transaction problemGAExplainedYes
Jul 1, 2026Money transfers & appsConfusing or missing disclosuresOHExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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