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Student loans

Granite Edvance student loans complaints

Consumers have filed 44 complaints about Granite Edvance's student loans, 1 in the last 12 months. Granite Edvance answered 100% on time and closed 0% with relief. See the whole Granite Edvance record.

Granite Edvance against other student loan servicers

#Company12 monthsChangeOn timeReliefAll time
1MOHELA7,252-10%36%2%25,029
2Nelnet3,551-13%99.9%0%16,699
3Maximus Federal Services2,3910%100%0%8,072
4Servicer under contract with Federal Student Aid1,520+1%0%-3,025
5Edfinancial Services1,456-7%98.9%0%6,432
6Sallie Mae716+38%100%12%4,273
7Central Research530+151%99.8%0%744
8Navient462-39%100%0%35,811
9Climb Credit304+78%100%0%534
10AES / PHEAA206+4%100%14%13,061
11SoFi160+13%100%9%335
12Goal Structured Solutions108+104%100%0%250
13Granite Edvance1new100%0%44

Every loan servicer ranked

Latest Granite Edvance student loans complaints

ReceivedAboutIssueStateAnswerOn time
Jan 5, 2026Student loansDealing with your lender or servicerProblem with customer serviceMSExplainedYes
Jun 3, 2025Student loansGetting a loanDenied loanFLExplainedYes
Sep 21, 2024Student loansGetting a loanDenied loanMNExplainedYes
May 2, 2024Student loansIncorrect information on your reportAccount status incorrectMAExplainedNo
Feb 20, 2024Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeNHExplainedYes
Jan 3, 2023Student loansStruggling to repay your loanCan't temporarily delay making paymentsMAExplainedYes
Nov 19, 2022Student loansDealing with your lender or servicerTrouble with how payments are being handledNHExplainedYes
Nov 2, 2022Student loansDealing with your lender or servicerReceived bad information about your loanPAExplainedYes
Aug 26, 2022Student loansStruggling to repay your loanProblem lowering your monthly paymentsOHExplainedYes
Jun 23, 2022Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanSCExplainedYes
Apr 25, 2022Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanMAExplainedYes
Apr 8, 2022Student loansIncorrect information on your reportOld information reappears or never goes awayOHExplainedYes
Mar 23, 2022Student loansDealing with your lender or servicerTrouble with how payments are being handledNHExplainedYes
Jan 24, 2022Student loansDealing with your lender or servicerReceived bad information about your loanNHExplainedYes
Nov 16, 2021Student loansDealing with your lender or servicerTrouble with how payments are being handledCAExplainedYes
Nov 8, 2021Student loansProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Nov 1, 2021Student loansDealing with your lender or servicerTrouble with how payments are being handledWAExplainedYes
Oct 23, 2021Student loansIncorrect information on your reportAccount status incorrectGAExplainedYes
Oct 19, 2021Student loansProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysOHExplainedYes
Oct 14, 2021Student loansDealing with your lender or servicerReceived bad information about your loanPAExplainedYes
Oct 13, 2021Student loansDealing with your lender or servicerDon't agree with the fees chargedNJExplainedYes
Oct 12, 2021Student loansIncorrect information on your reportAccount information incorrectNJExplainedYes
Aug 20, 2021Student loansIncorrect information on your reportAccount status incorrectFLExplainedYes
Aug 3, 2021Student loansProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Jul 23, 2021Student loansDealing with your lender or servicerReceived bad information about your loanNYExplainedYes
Jul 22, 2021Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedYes
Jun 28, 2021Student loansDealing with your lender or servicerReceived bad information about your loanNYExplainedYes
May 28, 2021Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanNYExplainedYes
Apr 7, 2021Student loansDealing with your lender or servicerTrouble with how payments are being handledNHExplainedYes
Feb 25, 2021Student loansDealing with your lender or servicerProblem with customer serviceCAExplainedYes

Your rights with student loan servicers

Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.

Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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