Student loans
Granite Edvance student loans complaints
Consumers have filed 44 complaints about Granite Edvance's student loans, 1 in the last 12 months. Granite Edvance answered 100% on time and closed 0% with relief. See the whole Granite Edvance record.
Granite Edvance against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Granite Edvance | 1 | 100% | 0% |
Latest Granite Edvance student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 2, 2021 | Student loans | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 19, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jan 12, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Dec 28, 2020 | Student loans | Getting a loanFraudulent loan | Explained |
| Dec 14, 2020 | Student loans | Improper use of your reportReporting company used your report improperly | Explained |
| Dec 2, 2020 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Nov 18, 2020 | Student loans | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 5, 2020 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Oct 6, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Sep 14, 2020 | Student loans | Credit monitoring or identity theft protection servicesBilling dispute for services | Explained |
| Sep 6, 2020 | Student loans | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Aug 21, 2020 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Aug 18, 2020 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Aug 18, 2020 | Student loans | Incorrect information on your reportAccount status incorrect | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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