Loan servicer · complaint record
Granite State Management & Resources complaints
Consumers have filed 134 complaints about Granite State Management & Resources since 2012, none in the last 12 months. It answered 95.5% on time and closed 6% with relief for the customer. The most common problem is dealing with your lender or servicer.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 134
- Last 12 months
- 0
- Answered on time
- 95.5%
- Closed with relief
- 6%
- Last 30 days
- 0
- Rank
- -
Since April 2012
new vs the year before
Industry: 68.4%
Typical loan servicer: 2%
Newest: Jun 10, 2020
Granite State Management & Resources complaints by month
The busiest month was October 2019 (8 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Granite State Management & Resources answered all time
- Closed with monetary relief43%
- Closed with non-monetary relief43%
- Closed with explanation12593.3%
- Untimely response10.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Granite State Management & Resources complaints are about
Top Granite State Management & Resources problems
Inside "Dealing with your lender or servicer"
- Trouble with how payments are being handled 14
- Received bad information about your loan 7
- Need information about your loan balance or loan terms 4
- Don't agree with the fees charged 2
- Problem with customer service 2
- Keep getting calls about your loan 1
Where Granite State Management & Resources complaints come from
Most complaints: California (18), New Hampshire (14), Florida (9), Massachusetts (9), Georgia (7).
Granite State Management & Resources compared with other student loan servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | EarnestStudent loans | 51 | 68 | C |
| 2 | College Ave Student Loan ServicingStudent loans | 55 | 67 | C |
| 3 | Meritize FinancialStudent loans | 0 | 47 | F |
| 4 | LendKey TechnologiesStudent loans | 85 | 42 | A |
| 5 | Iowa Student Loan LiquidityStudent loans | 51 | 36 | C |
| 6 | MPOWER Financing, Public BenefitStudent loans | 40 | 32 | D |
| 7 | Kentucky Higher Education Assistance AuthorityStudent loans | 49 | 32 | D |
| 8 | Granite State Management & ResourcesStudent loans | - | 0 | - |
Compare side by side: Granite State Management & Resources vs Earnest · Granite State Management & Resources vs College Ave Student Loan Servicing · Granite State Management & Resources vs Meritize Financial · Granite State Management & Resources vs LendKey Technologies
What people say about Granite State Management & Resources
All experiencesNo experiences with Granite State Management & Resources yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Granite State Management & Resources complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 10, 2020 | Student loans | Incorrect information on your reportAccount status incorrect | Explained |
| May 11, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Apr 30, 2020 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 28, 2020 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Apr 22, 2020 | Credit reporting | Credit monitoring or identity theft protection servicesProblem with product or service terms changing | Explained |
| Apr 15, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Apr 15, 2020 | Student loans | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Mar 15, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Feb 21, 2020 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 24, 2020 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 30, 2019 | Student loans | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Dec 7, 2019 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
Questions about Granite State Management & Resources
How many complaints does Granite State Management & Resources have?
Granite State Management & Resources has 134 complaints on record since April 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does Granite State Management & Resources respond to complaints?
Yes. Granite State Management & Resources answered 95.5% of its complaints on time (within 15 days) and closed 6% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Granite State Management & Resources?
The most common problems are dealing with your lender or servicer (30), dealing with my lender or servicer (26), incorrect information on your report (21).
Is Granite State Management & Resources legit?
Granite State Management & Resources is a real company with a public complaint record: consumers have complained about it 134 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Granite State Management & Resources legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Granite State Management & Resources?
Complain to Granite State Management & Resources in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Granite State Management & Resources complaints come from?
Most come from California (18), New Hampshire (14), Florida (9). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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