Card company · complaint record
ICUL Service complaints
Filed under ICUL Service Corporation
Consumers have filed 14 complaints about ICUL Service since 2014, 1 of them in the last 12 months. It answered 100% on time and closed 100% with relief for the customer. The most common problem is unexpected or other fees. It is the 14th most complained-about of 18 prepaid card companies this year.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 14
- Last 12 months
- 1
- Answered on time
- 100%
- Closed with relief
- 100%
- Last 30 days
- 0
- Rank
- #14 of 18
Since November 2014
new vs the year before
Industry: 93.9%
Typical card company: 18%
Newest: Dec 15, 2025
Most complained-about prepaid card companies
ICUL Service complaints by month
The busiest month was December 2024 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How ICUL Service answered all time
- Closed with monetary relief750%
- Closed with explanation750%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What ICUL Service complaints are about
Top ICUL Service problems
Where ICUL Service complaints come from
Most complaints: Nebraska (2), New Jersey (2), Georgia (1), Oklahoma (1), Pennsylvania (1).
ICUL Service compared with other prepaid card companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | NetspendPrepaid & gift cards | 54 | 806 | C |
| 2 | InComm PaymentsPrepaid & gift cards | 17 | 673 | F |
| 3 | ConduentPrepaid & gift cards | 1 | 415 | F |
| 4 | Blackhawk NetworkPrepaid & gift cards | 45 | 272 | D |
| 5 | ADP IncPrepaid & gift cards | 42 | 230 | D |
| 6 | Newport IntermediatePrepaid & gift cards | 53 | 126 | C |
| 7 | Greenlight Financial TechnologyPrepaid & gift cards | 45 | 29 | D |
| 8 | ICUL ServicePrepaid & gift cards | - | 1 | - |
Compare side by side: ICUL Service vs Netspend · ICUL Service vs InComm Payments · ICUL Service vs Conduent · ICUL Service vs Blackhawk Network
What people say about ICUL Service
All experiencesNo experiences with ICUL Service yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest ICUL Service complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 15, 2025 | Prepaid & gift cards | Unexpected or other fees | Money back |
| May 27, 2025 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Money back |
| Dec 19, 2024 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Money back |
| Dec 8, 2024 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Oct 29, 2024 | Prepaid & gift cards | Unexpected or other fees | Money back |
| Aug 30, 2024 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Money back |
| Mar 5, 2023 | Prepaid & gift cards | Trouble using the cardTrouble getting information about the card | Explained |
| Nov 16, 2022 | Prepaid & gift cards | Unexpected or other fees | Money back |
| Jun 2, 2022 | Credit cards | Getting a credit cardProblem getting a working replacement card | Explained |
| Nov 18, 2021 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting a working replacement card | Explained |
| Aug 19, 2021 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 14, 2021 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
Questions about ICUL Service
How many complaints does ICUL Service have?
ICUL Service has 14 complaints on record since November 2014, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does ICUL Service respond to complaints?
Yes. ICUL Service answered 100% of its complaints on time (within 15 days) and closed 100% with relief - money back or a fix; 100% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with ICUL Service?
The most common problems are unexpected or other fees (3), problem getting a card or closing an account (3), problem with a purchase or transfer (2).
Is ICUL Service legit?
ICUL Service is a real company with a public complaint record: consumers have complained about it 14 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is ICUL Service legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against ICUL Service?
Complain to ICUL Service in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most ICUL Service complaints come from?
Most come from Nebraska (2), New Jersey (2), Georgia (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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