Student loans
Massachusetts Educational Financing Authority student loans complaints
Consumers have filed 160 complaints about Massachusetts Educational Financing Authority's student loans, 5 in the last 12 months. Massachusetts Educational Financing Authority answered 100% on time and closed 0% with relief. See the whole Massachusetts Educational Financing Authority record.
Massachusetts Educational Financing Authority against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Massachusetts Educational Financing Authority | 5 | 100% | 0% |
Latest Massachusetts Educational Financing Authority student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 9, 2026 | Student loans | Getting a loanDenied loan | Explained |
| Oct 20, 2026 | Student loans | Getting a loanDenied loan | Explained |
| Aug 13, 2026 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Aug 5, 2026 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Jan 23, 2026 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Oct 23, 2025 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Sep 29, 2025 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Jul 15, 2025 | Student loans | Getting a loanDenied loan | Explained |
| Apr 3, 2025 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Jan 26, 2025 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Dec 17, 2024 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Nov 25, 2024 | Student loans | Dealing with your lender or servicerCo-signer | Explained |
| Oct 10, 2024 | Student loans | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 9, 2024 | Student loans | Getting a loanConfusing or misleading advertising | Explained |
| Jun 7, 2024 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jun 7, 2024 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| May 9, 2024 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| May 1, 2024 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Apr 25, 2024 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Apr 11, 2024 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Apr 9, 2024 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Mar 30, 2024 | Student loans | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Mar 27, 2024 | Student loans | Dealing with your lender or servicerCo-signer | Explained |
| Mar 12, 2024 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | Explained |
| Feb 13, 2024 | Student loans | Getting a loanDenied loan | Explained |
| Jan 31, 2024 | Student loans | Dealing with your lender or servicerCo-signer | Explained |
| Jan 27, 2024 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Jan 3, 2024 | Student loans | Dealing with your lender or servicerCo-signer | Explained |
| Dec 29, 2023 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Sep 15, 2023 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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