Student loans
National Education Servicing student loans complaints
Consumers have filed 15 complaints about National Education Servicing's student loans. See the whole National Education Servicing record.
National Education Servicing against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | National Education Servicing | 0 | - | - |
Latest National Education Servicing student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 27, 2017 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Mar 14, 2017 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| Jan 12, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Nov 18, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Oct 22, 2016 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| Oct 14, 2016 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| Jun 17, 2016 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
| May 18, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| May 10, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Aug 27, 2015 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
| Aug 20, 2015 | Student loans | Can't repay my loanCan't temporarily postpone payments | Explained |
| Dec 5, 2014 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Apr 2, 2014 | Student loans | Can't repay my loanCan't temporarily postpone payments | Fixed |
| May 18, 2013 | Student loans | Repaying your loan | Explained |
| Mar 14, 2013 | Student loans | Repaying your loan | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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