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Payday & personal loans

Navient payday & personal loans complaints

Consumers have filed 62 complaints about Navient's payday & personal loans. See the whole Navient record.

Navient against other personal & payday lenders

#Company12 monthsChangeOn timeReliefAll time
1Affirm2,316+167%100%0%4,371
2Paramount GR904+262%99.8%0%1,538
3OneMain Financial765+18%100%7%3,344
4Klarna652+212%94%13%1,034
5Block (Cash App)447+213%96.2%2%702
6Enova (CashNetUSA, NetCredit)434+7%100%0%2,775
7CCF Intermediate388-18%99.7%8%1,368
8Upgrade291+62%100%2%923
9Upstart276+35%99.6%2%910
10SoFi276+57%100%10%563
11Truist274+37%99.6%11%958
12Uprova Credit257+118%100%0%466
13Navient0new--62

Every lender ranked

Latest Navient payday & personal loans complaints

ReceivedAboutIssueStateAnswerOn time
Oct 9, 2024Payday & personal loansCharged fees or interest you didn't expectOHExplainedYes
Jul 9, 2024Payday & personal loansConfusing or misleading advertising or marketingVAExplainedYes
May 28, 2024Payday & personal loansConfusing or missing disclosuresCAExplainedYes
Aug 18, 2022Payday & personal loansProblem with the payoff process at the end of the loanFLExplainedYes
Nov 11, 2021Payday & personal loansProblem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or resultsGAExplainedYes
Jun 30, 2021Payday & personal loansStruggling to pay your loanMSExplainedYes
Jun 28, 2021Payday & personal loansCan't contact lender or servicerVAExplainedYes
Apr 30, 2021Payday & personal loansProblem with the payoff process at the end of the loanCAExplainedYes
Jun 1, 2020Payday & personal loansStruggling to pay your loanFLExplainedYes
May 22, 2020Payday & personal loansProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportNYExplainedYes
Feb 13, 2020Payday & personal loansProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportNCExplainedYes
Aug 23, 2019Payday & personal loansProblem when making paymentsIDExplainedYes
Apr 16, 2019Payday & personal loansCharged fees or interest you didn't expectOHExplainedYes
Apr 10, 2019Payday & personal loansProblem with additional add-on products or servicesCAExplainedYes
Oct 8, 2018Payday & personal loansCharged fees or interest you didn't expectLAExplainedYes
Aug 30, 2018Payday & personal loansIncorrect information on your reportAccount status incorrectMAExplainedYes
Aug 29, 2018Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Apr 8, 2018Payday & personal loansProblem when making paymentsFLExplainedYes
Apr 6, 2018Payday & personal loansProblem when making paymentsFLExplainedYes
Apr 2, 2018Payday & personal loansCharged fees or interest you didn't expectMNExplainedYes
Feb 19, 2018Payday & personal loansProblem when making paymentsNYExplainedYes
Jan 12, 2018Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Nov 15, 2017Payday & personal loansProblem when making paymentsMIExplainedYes
Sep 12, 2017Payday & personal loansStruggling to pay your loanPRExplainedYes
Sep 5, 2017Payday & personal loansCharged fees or interest you didn't expectILExplainedYes
May 9, 2017Payday & personal loansProblem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneNYExplainedYes
Mar 28, 2017Payday & personal loansManaging the loan or leaseGAExplainedYes
Mar 6, 2017Payday & personal loansManaging the loan or leaseOHExplainedYes
Feb 21, 2017Payday & personal loansProblems when you are unable to payAZExplainedYes
Jan 19, 2017Payday & personal loansManaging the loan or leaseLAExplainedYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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