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Payday & personal loans

Nelnet payday & personal loans complaints

Consumers have filed 47 complaints about Nelnet's payday & personal loans, 15 in the last 12 months. Nelnet answered 100% on time and closed 0% with relief. See the whole Nelnet record.

Nelnet against other personal & payday lenders

#Company12 monthsChangeOn timeReliefAll time
1Affirm2,316+167%100%0%4,371
2Paramount GR904+262%99.8%0%1,538
3OneMain Financial765+18%100%7%3,344
4Klarna652+212%94%13%1,034
5Block (Cash App)447+213%96.2%2%702
6Enova (CashNetUSA, NetCredit)434+7%100%0%2,775
7CCF Intermediate388-18%99.7%8%1,368
8Upgrade291+62%100%2%923
9Upstart276+35%99.6%2%910
10SoFi276+57%100%10%563
11Truist274+37%99.6%11%958
12Uprova Credit257+118%100%0%466
13Nelnet15new100%0%47

Every lender ranked

Latest Nelnet payday & personal loans complaints

ReceivedAboutIssueStateAnswerOn time
Oct 19, 2026Payday & personal loansCharged fees or interest you didn't expectOHExplainedYes
Sep 23, 2026Payday & personal loansProblem when making paymentsNYExplainedYes
Sep 17, 2026Payday & personal loansProblem with additional add-on products or servicesTXExplainedYes
Sep 15, 2026Payday & personal loansProblem when making paymentsMDExplainedYes
Aug 28, 2026Payday & personal loansProblem with additional add-on products or servicesAZExplainedYes
Jul 27, 2026Payday & personal loansCharged fees or interest you didn't expectNYExplainedYes
Jul 17, 2026Payday & personal loansCharged fees or interest you didn't expectNYExplainedYes
Jul 17, 2026Payday & personal loansCharged fees or interest you didn't expectNJExplainedYes
Jul 1, 2026Payday & personal loansCharged fees or interest you didn't expectNYExplainedYes
Jun 7, 2026Payday & personal loansProblem with the payoff process at the end of the loanPAExplainedYes
May 28, 2026Payday & personal loansProblem when making paymentsFLExplainedYes
May 16, 2026Payday & personal loansProblem when making paymentsPAExplainedYes
May 11, 2026Payday & personal loansCharged fees or interest you didn't expectFLExplainedYes
Mar 20, 2026Payday & personal loansConfusing or missing disclosuresFLExplainedYes
Jan 21, 2026Payday & personal loansIncorrect information on your reportAccount information incorrectTXExplainedYes
Oct 28, 2025Payday & personal loansLost or stolen refundILExplainedYes
Sep 26, 2025Payday & personal loansCharged fees or interest you didn't expectKSExplainedYes
Jun 16, 2025Payday & personal loansProblem with the payoff process at the end of the loanNYExplainedYes
Jun 9, 2025Payday & personal loansIncorrect information on your reportAccount information incorrectNCExplainedYes
Apr 15, 2025Payday & personal loansIncorrect information on your reportAccount status incorrectOHExplainedYes
Feb 4, 2025Payday & personal loansProblem with the payoff process at the end of the loanNYExplainedYes
Sep 12, 2024Payday & personal loansProblem with additional add-on products or servicesKSExplainedYes
Jul 6, 2024Payday & personal loansUnexpected feesTXExplainedYes
May 13, 2024Payday & personal loansGetting a line of creditVAExplainedYes
Mar 18, 2024Payday & personal loansCharged fees or interest you didn't expectNJExplainedYes
Jan 14, 2024Payday & personal loansStruggling to pay your loanMAExplainedYes
Dec 18, 2023Payday & personal loansProblem with the payoff process at the end of the loanILExplainedYes
Nov 4, 2023Payday & personal loansGetting the loanMAExplainedYes
Jul 6, 2022Payday & personal loansProblem when making paymentsCAExplainedYes
Jun 11, 2022Payday & personal loansProblem with additional add-on products or servicesLAExplainedYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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