Mortgage company · complaint record
New Imagitas complaints
Filed under NEW IMAGITAS, INC
Consumers have filed 17 complaints about New Imagitas since 2020, 2 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 17
- Last 12 months
- 2
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #300 of 595
Since February 2020
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jun 11, 2026
Most complained-about mortgage lenders & servicers
New Imagitas complaints by month
The busiest month was December 2022 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How New Imagitas answered all time
- Closed with explanation17100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What New Imagitas complaints are about
Top New Imagitas problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Confusing or misleading advertising or marketing 1
Where New Imagitas complaints come from
Most complaints: California (4), Texas (2), North Carolina (2), Georgia (2), Virginia (1).
New Imagitas compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | New ImagitasMortgages | - | 2 | - |
Compare side by side: New Imagitas vs Midwest Loan Services · New Imagitas vs Truhome Solutions · New Imagitas vs NEXA Mortgage · New Imagitas vs Hilltop
What people say about New Imagitas
All experiencesNo experiences with New Imagitas yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest New Imagitas complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 11, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | Explained |
| Jan 16, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Aug 28, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 10, 2025 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jun 18, 2024 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | Explained |
| Feb 23, 2024 | Credit reporting | Identity theft protection or other monitoring servicesProblem canceling credit monitoring or identify theft protection service | Explained |
| Jan 3, 2024 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | Explained |
| Jan 13, 2023 | Mortgages | Closing on a mortgage | Explained |
| Dec 3, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Dec 1, 2022 | Prepaid & gift cards | AdvertisingChanges in terms from what was offered or advertised | Explained |
| Mar 25, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Nov 21, 2021 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
Questions about New Imagitas
How many complaints does New Imagitas have?
New Imagitas has 17 complaints on record since February 2020, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.
Does New Imagitas respond to complaints?
Yes. New Imagitas answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with New Imagitas?
The most common problems are applying for a mortgage or refinancing an existing mortgage (6), advertising and marketing, including promotional offers (2), improper use of your report (4).
Is New Imagitas legit?
New Imagitas is a real company with a public complaint record: consumers have complained about it 17 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is New Imagitas legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against New Imagitas?
Complain to New Imagitas in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most New Imagitas complaints come from?
Most come from California (4), Texas (2), North Carolina (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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