Student loans
Performance Settlement student loans complaints
Consumers have filed 19 complaints about Performance Settlement's student loans. See the whole Performance Settlement record.
Performance Settlement against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Performance Settlement | 0 | - | - |
Latest Performance Settlement student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 19, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Feb 6, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jan 30, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Jan 29, 2018 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Oct 31, 2017 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Oct 10, 2017 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Sep 21, 2017 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Sep 8, 2017 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jun 7, 2017 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| May 23, 2017 | Student loans | Getting a loanFraudulent loan | Explained |
| May 11, 2017 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| May 2, 2017 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Fixed |
| Apr 4, 2017 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Mar 22, 2017 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Mar 6, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Money back |
| Feb 24, 2017 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Feb 8, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Jan 13, 2017 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| Jan 4, 2017 | Student loans | Can't repay my loanCan't temporarily postpone payments | Money back |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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