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Complaint log

Reach Financial complaint log

The newest complaints about Reach Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 31, 2026Debt collectionCommunication tacticsFrequent or repeated callsNYExplainedYes
Oct 21, 2026Debt relief & credit repairConfusing or misleading advertising or marketingNJExplainedYes
Oct 15, 2026Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Oct 12, 2026Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesCAExplainedYes
Oct 5, 2026Payday & personal loansGetting the loanFLExplainedYes
Oct 1, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtNCExplainedYes
Sep 29, 2026Debt relief & credit repairConfusing or missing disclosuresOHExplainedYes
Sep 29, 2026Payday & personal loansGetting the loanCAExplainedYes
Sep 16, 2026Debt relief & credit repairUnauthorized withdrawals or chargesOKExplainedYes
Aug 17, 2026Payday & personal loansStruggling to pay your loanMAExplainedYes
Aug 15, 2026Payday & personal loansProblem when making paymentsCAExplainedYes
Aug 10, 2026Debt relief & credit repairConfusing or misleading advertising or marketingILExplainedYes
Aug 4, 2026Payday & personal loansGetting the loanSCExplainedYes
Jul 22, 2026Debt relief & credit repairConfusing or misleading advertising or marketingGAExplainedYes
Jun 29, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Jun 14, 2026Debt relief & credit repairConfusing or missing disclosuresFLExplainedYes
May 14, 2026Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputePAExplainedYes
May 8, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Apr 30, 2026Payday & personal loansProblem when making paymentsCAExplainedYes
Apr 23, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardTXExplainedYes
Apr 16, 2026Payday & personal loansCharged fees or interest you didn't expectAZExplainedYes
Apr 2, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountARExplainedYes
Apr 1, 2026Debt collectionFalse statements or representationIndicated you were committing crime by not paying debtNCExplainedYes
Apr 1, 2026Debt relief & credit repairProblem with customer serviceNCExplainedYes
Mar 31, 2026Credit reportingIncorrect information on your reportAccount information incorrectKSExplainedYes
Mar 30, 2026Credit reportingIncorrect information on your reportAccount status incorrectCAFixedYes
Mar 24, 2026Payday & personal loansCharged fees or interest you didn't expectAZExplainedYes
Mar 21, 2026Debt collectionCommunication tacticsCalled before 8am or after 9pmNCExplainedYes
Mar 3, 2026Debt relief & credit repairUnauthorized withdrawals or chargesMDExplainedYes
Mar 1, 2026Payday & personal loansProblem with the payoff process at the end of the loanFLExplainedYes
Feb 20, 2026Debt relief & credit repairConfusing or misleading advertising or marketingNYExplainedYes
Feb 16, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedSCExplainedYes
Feb 3, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursARExplainedYes
Jan 29, 2026Credit reportingIncorrect information on your reportAccount status incorrectALExplainedYes
Jan 23, 2026Payday & personal loansGetting the loanPAExplainedYes
Jan 23, 2026Debt relief & credit repairConfusing or missing disclosuresFLExplainedYes
Jan 18, 2026Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Jan 14, 2026Payday & personal loansStruggling to pay your loanGAExplainedYes
Jan 6, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedSCExplainedYes
Dec 26, 2025Credit reportingIncorrect information on your reportAccount status incorrectALExplainedYes
Dec 23, 2025Payday & personal loansGetting the loanTXExplainedYes
Dec 22, 2025Credit cardsOther features, terms, or problemsOther problemNCExplainedYes
Nov 24, 2025Debt relief & credit repairConfusing or missing disclosuresAZExplainedYes
Nov 14, 2025Payday & personal loansProblem when making paymentsCAExplainedYes
Sep 11, 2025Debt relief & credit repairCharged upfront or unexpected feesARExplainedYes
Sep 10, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedILExplainedYes
Aug 11, 2025Debt collectionFalse statements or representationTold you not to respond to a lawsuit they filed against youFLExplainedYes
Jun 20, 2025Credit reportingIncorrect information on your reportAccount status incorrectVAExplainedYes
May 24, 2025Payday & personal loansCharged fees or interest you didn't expectPAExplainedYes
Apr 25, 2025Payday & personal loansCharged fees or interest you didn't expectMNExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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