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Mortgage company · complaint record

Ready Capital complaints

Consumers have filed 58 complaints about Ready Capital since 2021, 8 of them in the last 12 months (-47% on the year before). It answered 100% on time and closed 0% with relief for the customer. The most common problem is struggling to pay mortgage.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
58

Since April 2021

Last 12 months
8

-47% vs the year before

Answered on time
100%

Industry: 96%

Closed with relief
0%

Typical mortgage company: 5%

Last 30 days
0

Newest: Aug 7, 2026

Rank
#149 of 595

Most complained-about mortgage lenders & servicers

Ready Capital complaints by month

The busiest month was March 2023 (6 complaints). Complaints in the last 12 months are down 47% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Ready Capital answered all time

  • Closed with monetary relief23.4%
  • Closed with explanation5696.6%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Ready Capital complaints are about

  • Mortgages3560%
  • Credit reporting1119%
  • Payday & personal loans916%
  • Debt collection35%

Top Ready Capital problems

Inside "Trouble during payment process"

  • Payment process 5
  • Escrow, taxes, or insurance 4
  • Loan sold or transferred to another company 3
  • Trying to communicate with the company to fix an issue while managing or servicing your loan 2
  • Lien release 1
  • Private mortgage insurance (PMI) 1

Where Ready Capital complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Louisiana (26), Alabama (6), South Carolina (4), California (3), Mississippi (3).

Ready Capital compared with other mortgage lenders & servicers

#CompanyScore12 monthsChangeOn timeReliefGrade
1Midwest Loan ServicesMortgages5029+53%100%0%C
2Truhome SolutionsMortgages4328+155%96.4%4%D
3NEXA MortgageMortgages828+22%46.4%0%F
4HilltopMortgages5128+40%100%0%C
5Land Home Financial ServicesMortgages2127+8%92.6%0%F
6First United Bank and TrustMortgages6027-31%100%0%C
7A&D MortgageMortgages4525+79%96%4%D
8Ready CapitalMortgages-8-47%100%0%-

Compare side by side: Ready Capital vs Midwest Loan Services · Ready Capital vs Truhome Solutions · Ready Capital vs NEXA Mortgage · Ready Capital vs Hilltop

What people say about Ready Capital

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Latest Ready Capital complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Aug 7, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefAZExplainedYes
Jul 15, 2026Payday & personal loansGetting a line of creditMNExplainedYes
May 27, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureNCExplainedYes
Apr 1, 2026Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesLAExplainedYes
Mar 12, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceLAExplainedYes
Feb 20, 2026MortgagesIncorrect information on your reportAccount status incorrectLAExplainedYes
Jan 24, 2026Debt collectionAttempts to collect debt not owedDebt was paidLAExplainedYes
Jan 13, 2026Credit reportingImproper use of your reportReporting company used your report improperlyLAExplainedYes
Nov 12, 2025Credit reportingImproper use of your reportReporting company used your report improperlyNJExplainedYes
Nov 12, 2025Credit reportingImproper use of your reportReporting company used your report improperlyLAExplainedYes
Oct 9, 2025Credit reportingImproper use of your reportReporting company used your report improperlyLAExplainedYes
Jun 10, 2025Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeALExplainedYes

Questions about Ready Capital

How many complaints does Ready Capital have?

Ready Capital has 58 complaints on record since April 2021, including 8 in the last 12 months and 0 in the last 30 days. That makes it number 1,571 of every company by complaints this year.

Does Ready Capital respond to complaints?

Yes. Ready Capital answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Ready Capital?
Is Ready Capital legit?

Ready Capital is a real company with a public complaint record: consumers have complained about it 58 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Ready Capital legit? for the signals, red flags and how to protect yourself.

Are complaints about Ready Capital going up or down?

Down. There were 8 complaints in the last 12 months against 15 in the 12 before (-47%). See every month.

How do I file a complaint against Ready Capital?

Complain to Ready Capital in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Ready Capital complaints come from?

Most come from Louisiana (26), Alabama (6), South Carolina (4). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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