Student loans
Social Finance student loans complaints
Consumers have filed 162 complaints about Social Finance's student loans. See the whole Social Finance record.
Social Finance against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Social Finance | 0 | - | - |
Latest Social Finance student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 6, 2022 | Student loans | Getting a loanProblem with the interest rate | Explained |
| May 31, 2022 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Apr 15, 2022 | Student loans | Getting a loanDenied loan | Explained |
| Mar 4, 2022 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Feb 26, 2022 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Feb 24, 2022 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Feb 22, 2022 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jan 29, 2022 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jan 23, 2022 | Student loans | Getting a loanConfusing or misleading advertising | Explained |
| Jan 13, 2022 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jan 13, 2022 | Student loans | Getting a loanConfusing or misleading advertising | Explained |
| Jan 5, 2022 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Dec 17, 2021 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Dec 16, 2021 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Dec 3, 2021 | Student loans | Getting a loanProblem with the interest rate | Explained |
| Oct 25, 2021 | Student loans | Getting a loanDenied loan | Explained |
| Oct 6, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jul 21, 2021 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jul 8, 2021 | Student loans | Getting a loanConfusing or misleading advertising | Explained |
| Jun 3, 2021 | Student loans | Getting a loanConfusing or misleading advertising | Explained |
| May 7, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Mar 9, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Feb 24, 2021 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Jan 29, 2021 | Student loans | Getting a loanDenied loan | Explained |
| Jan 24, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jan 6, 2021 | Student loans | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 2, 2020 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Oct 28, 2020 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Oct 21, 2020 | Student loans | Getting a loanQualified for a better loan than the one offered | Explained |
| Aug 14, 2020 | Student loans | Getting a loanConfusing or misleading advertising | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Social Finance
No comments yet. Start the conversation - questions are welcome too.