Student loans
Student Assistance Foundation student loans complaints
Consumers have filed 20 complaints about Student Assistance Foundation's student loans. See the whole Student Assistance Foundation record.
Student Assistance Foundation against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Student Assistance Foundation | 0 | - | - |
Latest Student Assistance Foundation student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 22, 2018 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | No timely reply |
| Jan 27, 2017 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | No timely reply |
| Oct 11, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | No timely reply |
| Sep 13, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | No timely reply |
| Jul 28, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | No timely reply |
| May 9, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Fixed |
| May 6, 2016 | Student loans | Can't repay my loanCan't get flexible payment options | Fixed |
| Apr 13, 2016 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
| Apr 5, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Mar 30, 2016 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
| Jun 30, 2015 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
| Feb 16, 2015 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Jan 7, 2015 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Dec 19, 2014 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Oct 24, 2014 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
| Jul 22, 2014 | Student loans | Can't repay my loanCan't get flexible payment options | Fixed |
| Feb 18, 2014 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Dec 16, 2013 | Student loans | Repaying your loan | Explained |
| Sep 18, 2013 | Student loans | Problems when you are unable to pay | Explained |
| Aug 10, 2013 | Student loans | Repaying your loan | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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