Student loans
Student Services student loans complaints
Consumers have filed 18 complaints about Student Services's student loans. See the whole Student Services record.
Student Services against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Student Services | 0 | - | - |
Latest Student Services student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 1, 2020 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | No timely reply |
| Jul 29, 2020 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | No timely reply |
| Mar 22, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
| Mar 17, 2020 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | No timely reply |
| Mar 10, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | No timely reply |
| Oct 15, 2019 | Student loans | Incorrect information on your reportAccount information incorrect | No timely reply |
| Jan 8, 2018 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Jan 3, 2018 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Sep 26, 2017 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| May 22, 2017 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Apr 10, 2017 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Mar 23, 2017 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Closed |
| Dec 13, 2016 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Closed |
| Nov 10, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Fixed |
| Aug 16, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Money back |
| Jun 21, 2016 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Fixed |
| Apr 29, 2016 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Closed |
| Feb 27, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Money back |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Student Services
No comments yet. Start the conversation - questions are welcome too.