Mortgage company · complaint record
Summit AmeriFirst complaints
Filed under Summit AmeriFirst Holdings, Inc.
Consumers have filed 22 complaints about Summit AmeriFirst since 2015, none in the last 12 months. It answered 100% on time and closed 5% with relief for the customer. The most common problem is incorrect information on your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 22
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 5%
- Last 30 days
- 0
- Rank
- -
Since February 2015
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jul 26, 2022
Summit AmeriFirst complaints by month
The busiest month was January 2017 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Summit AmeriFirst answered all time
- Closed with non-monetary relief14.5%
- Closed with explanation2090.9%
- Closed14.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Summit AmeriFirst complaints are about
Top Summit AmeriFirst problems
Inside "Incorrect information on your report"
- Account status incorrect 2
- Account information incorrect 1
- Information belongs to someone else 1
Where Summit AmeriFirst complaints come from
Most complaints: California (2), Florida (2), Minnesota (2), Ohio (2), Texas (2).
Summit AmeriFirst compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Summit AmeriFirstMortgages | - | 0 | - |
Compare side by side: Summit AmeriFirst vs Midwest Loan Services · Summit AmeriFirst vs Truhome Solutions · Summit AmeriFirst vs NEXA Mortgage · Summit AmeriFirst vs Hilltop
What people say about Summit AmeriFirst
All experiencesNo experiences with Summit AmeriFirst yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Summit AmeriFirst complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 26, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Feb 27, 2022 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Dec 14, 2021 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 22, 2021 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 3, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 2, 2021 | Mortgages | Trouble during payment process | Explained |
| Jun 9, 2021 | Payday & personal loans | Charged fees or interest you didn't expect | Fixed |
| Jun 26, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Mar 9, 2020 | Mortgages | Closing on a mortgage | Explained |
| Mar 3, 2020 | Mortgages | Closing on a mortgage | Explained |
| Jan 8, 2020 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Sep 10, 2018 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
Questions about Summit AmeriFirst
How many complaints does Summit AmeriFirst have?
Summit AmeriFirst has 22 complaints on record since February 2015, including 0 in the last 12 months and 0 in the last 30 days.
Does Summit AmeriFirst respond to complaints?
Yes. Summit AmeriFirst answered 100% of its complaints on time (within 15 days) and closed 5% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Summit AmeriFirst?
The most common problems are incorrect information on your report (4), loan servicing, payments, escrow account (3), closing on a mortgage (2).
Is Summit AmeriFirst legit?
Summit AmeriFirst is a real company with a public complaint record: consumers have complained about it 22 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Summit AmeriFirst legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Summit AmeriFirst?
Complain to Summit AmeriFirst in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Summit AmeriFirst complaints come from?
Most come from California (2), Florida (2), Minnesota (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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